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Community activity

Resolved! Add rows to MRVS with flow action script

I'm trying to set some MRVS variables with a Flow Designer Action. Here is my script. Rows do not get added. What am I missing? Input is the trigger RITM. (function execute(inputs, outputs) { var ritm = inputs.request_item; var mrvs = ritm.variabl...

  • Question
  • Scripting and Coding

How to migrate a workflow to production

I have created a workflow in our DEV environment. I want to deploy this first in our TEST environment and later to production.I can't find documentation/instructions how to migrate a published workflow to the other instances.

  • Question

Financials page in Project workspace - Cannot access cost plans

Dear community, I am seeking advice on enabling the Financials page in the Project workspace.I'm running into an issue where the Financials page in a project initially throws a "Cannot access cost plans" error if no cost plans exist. If I create cost...

  • Question

vCenter Server discovery is failing in DEV

We’ve identified that vCenter Server discovery is failing only in the Dev environment, and we're seeing the following error message. I’ve confirmed that ports 5480 and 443 are open on the target devices.Unable to establish connection to htssp://IP Ad...

  • Question

Reporting: Limiting Number of Records Shown

I'm trying to create a simple report showing a list of active users that are assigned more than one non-retired, operational PC's from table (cmdb_ci_computer).  Once I configure the report to group by "assigned to", I get a list of Users with each o...

  • Question
  • Performance Analytics

'HRM Todos Summary' widget

Hi Team, Good day! Could someone please let me know, how widget 'Standard Ticket Conversation' is being called within widget 'HRM Todos Summary' ? I need to replace with one of custom widget, however I am not able to find out the script which is call...

  • Question

Security Center Error message on page load

Hi all, we are new to the Security Center and we were asking ourselves what this message could possibly mean. It reads: Please provide input for either acepage or link fields Can someone please explain what this message means and what causes this mes...

  • Question

Tenable.io authentication

I am integrating Tenable.io with VR.I will install the Tenable VR integration and configure the Tenable.io endpoint, client id and secret.What needs to be set up account wise on Tenable.io please, what access and how is it done?I can't see any docume...

  • Question

Content Creation for Relevancy in AI Search

AI Search is ServiceNow's flagship search offering, featuring sophisticated linguistics, query intent detection, question answering for surfacing precise answers to user queries, and unified results across siloed content. Out of the box, before any t...

  • Article
  • AI Search
  • ai-intelligence-
  • Multiple Versions

Managing Duplicate Asset Records with Model Category and IntegrationHub ETL

Hello ServiceNow Community, I’m working with an out-of-the-box model category setup where the CI class is  cmdb_ci_handheld_computing  and the asset class is a custom table  u_xyz_abc . We import CI and asset data from Microsoft Intune via the Servic...

  • Question
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Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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