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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Stirring Things Up: September's Community Cafe Welcome to the September Community Cafe! We may be a little late pouring this month... Read More Posted by jordancbaron CreatorCon is Coming to World Forum Chicago! Hey, ServiceNow Community! Clear your calendar for September 18, 2025. You won’t wa... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by jordancbaron Register for TechNow, Live Code, and More: July’s Community Cafe For over a year, the C... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More Posted by jordancbaron Missed Knowledge and CreatorCon 2025? Here’s How to Catch Up Missed Knowledge and C... Read More Posted by ServiceNow From bold ideas to bold transformation: a Knowledge 2025 customer success recap Keep the Knowledge 202... Read More Posted by Earl Duque Yokohama Content Archive Your Yokohama release is here! The Developer Advocate content is being done differe... Read More Posted by Kristy Merriam Playbook Localization in Yokohama: Making Global Workflows Effortless Playbook Localization ... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Selva Arun Specialist ServiceNow SQL Server Discovery Troubleshooting: The Hidden TCP Port Issue!! Summary: This knowledg... Read More Selva Arun Specialist Can we apply CMDB DATA Manager policies on the Non CMDB CI table? Hi Community, I have a... Read More Rampriya-S Specialist Auto-Label Blocked Stories in Agile Visual Task Board (VTB) Hi everyone, When work... Read More Selva Arun Specialist Understanding WAP and WLC Discovery in ServiceNow: A Real-World Investigation When 500 Access Points... Read More Selva Arun Specialist Manual Certificate CI Creation in ServiceNow!! Manual Certificate Configuration Item Creation in ServiceNow A Complete Guide for S... Read More Rampriya-S Specialist Zurich Release: New Products, Smarter Building Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Tosin D Specialist The Countdown is on! Less than 2weeks to the Nigeria ServiceNow Developer Meetup (Lagos & Online) Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Tosin D Specialist RSVP Now – Join Us for the Nigeria ServiceNow Developer Meetup (Lagos & Online) Dear Community Member,... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Integrated Asset & Portfolio Management Workshop Hosted by Brandie 11 Sep, 2025 07:00 AM PDT Event Details Online Live on ServiceNow: Security Incident Response Roadmap Hosted by Lolita Honkpo 11 Sep, 2025 08:00 AM PDT Event Details Online SNUG Event @XXXLutz (In Person) Hosted by Andreea Obreja 15 Sep, 2025 12:30 AM PDT Event Details Online LOSN: Unlocking the Power of ServiceNow Zurich Release—What's New in IT Service Management (ITSM) Hosted by Lolita Honkpo 15 Sep, 2025 08:00 AM PDT Event Details Online LOSN: Unlocking the Power of ServiceNow Zurich Release—What's New in IT Service Management (ITSM) Hosted by Lolita Honkpo 15 Sep, 2025 08:00 AM PDT Event Details Online ServiceNow San Francisco SNUG and Optional Pre-SNUG Workshop on September 15th! Hosted by Alison Thornton 15 Sep, 2025 09:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Resolved! importing spreadsheet data into ServiceNow

When c, what is the first step in the process?A. Run Data ScrubberB. Set CoalesceC. Select Import SetD. Load DataE. Define Data Source

  • Question

Secure Audits & DSAR

Hi Folks, I’m interested to know how secured audits and DSAR have been implemented in servicenow with respect to Customer Service & Support?Is there a business case or guide available for this? Thanks in advance

  • Question

Convert Demand to Program

Convert Demand to Program   We frequently hear the question on 'How to Convert Demand to Program?'   Although not available out-of-the-box, this article contains a proposed solution to answer this question.   The proposed solution requires configura...

  • Article
  • Convert Demand to Program
  • Demand to Program

Congratulations 2025 ServiceNow Community Rising Stars!

  We’re pleased to announce the long-awaited new wave of ServiceNow Community Rising Stars.     You may wonder, what makes Rising Stars incredible? They are ServiceNow practitioners from all over the world who are setting a strong example for how to...

  • blog

Team's intgeration using servicenow

Actually, I had created the team's integration using ServiceNow. When a message is to be posted into the existing channel I'm getting the insufficient Privileges error 403 can anyone help me regarding it.like what is the content-type: application/jso...

  • Question

Flow designer to send email with all Catalog Variable

Hi All,I am trying to send email to a specific Email address with all RITM variables when a request is submitted.Initially I have given a simple FD taking a RITM and then send email to see if all variable goes properly. Any extra steps to send email ...

  • Question

Resolved! Auto-Closing Incidents Triggered by Logic Monitor Integration

Hello All, We are experiencing an issue with Incidents created through the Logic Monitor integration. These incidents are generated for collector failovers, and the failover details are included in the Incident description.When the failover is restor...

  • Question

Resolved! How to add email addresses to notification dynamically

Email Script (function runMailScript(current, template, email, email_action, event) { // Read sys_id from event parameter (account sys_id passed in BR) var acctSysId = event.parm1; // Validate account sys_id if (!acctSysId) { ...

  • Question

Quick Start Guide for Enterprise Agile Planning in SPM

Enterprise Agile Planning (EAP) in ServiceNow's Strategic Portfolio Management (SPM)  Please subscribe to this blog for up-to-date information on EAP   Welcome to the Enterprise Agile Planning (EAP) Guide. As organizations continue their business tr...

  • Article
  • EAP
  • Enterprise Agile Planning
  • SAFe
  • SPM

Assessment with Review and Feedback Loop

Hi everyone,I’ve got a scenario that fits almost perfectly with the Assessment feature, but with some additional requirements:Once an assessment is answered, it should go through a review process.The reviewer could provide feedback linked to each ass...

  • Question

Resolved! Remove Change Request from Incident form in SOW

Hi all, We have a need to remove create change request, outage, and problem from the Incident form in ServiceOperations Workspace. I have already removed this option from the chrome tab. I cannot find where to modify these last options. Appreciate an...

  • Question
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