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WSD - how to identify properly end users to redirect them to the portal ?

mathieu_brule
Mega Sage

Hi everyone ! 

 

For my customer, we implement Workplace Service Delivery (WSD), and we have to give end-users the sn_wsd_core.workplace_user, for them to enable the follow-up of their tickets.

 

The question I have concerns redirections to the portal, using SPEntryPage script include : until now, I was used to redirect end-users based on lack of any role on their profile, that was redirect them to the portal.

Obviously, I can't have this logic with WSD...

 

 I was thinking of testing if the user has ONLY the role sn_wsd_core.workplace_user, and no other one, that should redirect him to the portal.

Or maybe the opposite : if a user doesn't have itil role, or WSD agent, then he is redirected to the portal.

 

What is the best way of taking care of this need ?

 

Thanks !

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