ServiceNow Community

How to make Asset Operation

Hi, I have a user with this roles: but he cant see the Lists under 'Asset operations':

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Incidents are getting assigned to non Incident group type assignment groups

In snow instance, we have an restrictions to assign the incident tickets to an assignment group which has type as "Incident". But Incidents are getting assigned to other group type like change approval, change assignment by some UI action or API. Req...

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How to remove Tabs from Enterprise asset estate in EAM Workspace

Hi,Is there any way to remove some of the tabs here without using UI Builder? to disable them

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ServiceNow Event management integration with SolarWinds OnPrem using Rest API

Hi Experts, We are looking to integrate SolarWinds with ServiceNow event management for receiving events from SolarWinds using Rest API mechanism. Can someone please help with possible ways to do so any documentation link would be really helpful. Th...

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Discovery Error

Hello FolksWhile discovering a Windows Server, the CI is getting populated under "cmdb_ci_computer" instead of "cmdb_ci_win_server".Based on my understanding, this could be due to incomplete OS identification, and we need to validate the Discovery Pa...

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Data Foundations

When I try to use the OOB: Add Item To Cart(POST) & Submit Order(POST) it says: "Mandatory...

Hi Team,We have a requirement to provide users to create REQ, RITM for a catalog item, When I'm trying to provide them the POST link by using the OOB: Add Item To Cart(POST) & Submit Order(POST) it says:400 Bad RequestIn Response body:{ "error": { ...

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Assessment Simulator Task 6: Create a Dashboard and Add a Report - Failed

Hi Team Anyone Help me I'm create new dashboard but it not accepting my creation

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How we enable location tracking for agents.

How we enable location tracking for agents. Thanks,Alok

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Admin Tip That Can Save you some time

We’ve all been there: you’re trying to open a massive table—syslog, sys_audit, sys_email, anything with millions of rows—and you get greeted by that lovely pop-up: “Running transaction…” And then you wait.And wait.And secretly hope the browser does...

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Incident Management

Client script dosn't work on workspace ITAM

Hello; Hello i want to auto populate fields on asset form for the assigned to field ; but I have probléme on ITAM Workspace; My client script works on back office normaly but it dosn't working on ITAM Workspace!Have anyone an idea about this problem...

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Missing Certification Number for CAD Certificate with PearsonVUE

Hello Community, I have successfully passed the ServiceNow Certified Application Developer (CAD) exam, but I am unable to find the certification number on my certificate or in my profile. Could anyone guide me on:Where to locate the certification num...

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Costs of service, offering, or CI

How should costs be captured in CSDM .... for services, for offerings, for applications, for CIs? I find one attribute "Cost" on application and server CIs. Our partners want to see current month, last month, and YTD (actual, and actual vs budget). ...

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my Midserver is down

Info MessageUnable to detect PowerShell version on the host machine. Check the MID Server Issue table and the related KB.

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Resolved! Question on Parent/Child App services -platform host/module context

Hi All, I'd like to better understand the implications of parent/child app services in the following scenario:- We have a platform host Business App (e.g. ServiceNow)- We have a child platform app Business App (e.g. Project Management)- I want to rep...

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How to Change CMDB Workspace Logo to Customer Logo

Hi All,I have a requirement to update the CMDB Workspace logo and replace it with our customer logo. Could you please guide me on which configuration needs to be changed exactly to achieve this? Thank you in advance for your support!

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