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What`s New Popular Posts More The latest in Community Posted by jordancbaron Save $200 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Knowledge + CreatorCon 2026 is coming ... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights prerna_sh Specialist Virtual Agent Custom Topic Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Introducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here. Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Understanding Field Styling in ServiceNow: Forms vs Lists Field styling in Servi... Read More Its_Azar Specialist Before Your ServiceNow Certification Expires: Read This What Is the ServiceNow Certification Maintenance Progr... Read More Its_Azar Specialist ServiceNow Developer Interview Questions 1. Core ServiceNow Platform Fundamentals 1. What is ServiceNow, and how does it dif... Read More Its_Azar Specialist Cleared CIS-DF (CMDB & CSDM): Exam Experience, Difficulty Level, and Key Learnings I cleared the CIS-DF e... Read More Its_Azar Specialist Handbook/Guide for Configuration Management Database (CMDB) Fundamentals On Demand Hey everyone, I’m prep... Read More Prasanna_Patil Specialist Service catalog to project creation Hello All, We have a requirement in service catalog. Catalog form will have a feild... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow CMDB Data Foundations Workshop: Saskatoon Hosted by Brandie 11 Feb, 2026 07:00 AM PST Event Details Online ServiceNow Exchange: FSM Academy - Configuring Smart Assessment for Field Service Questionnaire Hosted by Abigail Lavadia 11 Feb, 2026 08:00 AM PST Event Details Online ServiceNow Exchange: HR Service Delivery Academy - Getting Started with Now Assist for HR Hosted by Abigail Lavadia 11 Feb, 2026 08:00 AM PST Event Details Online ServiceNow Exchange: Pro Dev Academy Hosted by Abigail Lavadia 11 Feb, 2026 11:00 AM PST Event Details Online Tribal Nations -Webinar Series: Maximizing Stewardship-Knowing What You Own Through IT Visibility... Hosted by Mayleen Fitzcha 11 Feb, 2026 11:00 AM PST Event Details Online Office Hours: Unified Security Exposure Management (USEM) - Migration and Adoption Hosted by Sarah Wood 12 Feb, 2026 08:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Business rule not working on Software Catalogs

Hello, I created a business rule to run async, insert on the Software Catalog table. The goal is to auto-set the assigned topics, catalogs and categories on new software catalogs.(function executeRule(current, previous /* null */ ) { var TECHNICA...

  • Question

Resolved! Decision Table

Hello,  I am attempting to make changes to a decision table, but when I click on Create Draft, it seems that it gets stuck on opening the draft. I can open other decision tables and click on Create Draft with no problem. Anyone having the same issue ...

  • Question
  • Flow Designer
  • Workflow Automation

Priority Matrix

Hello!  We currently have two record producers, one for general incidents and the other for specific security incidents (only using ITSM module). A requirement is to have a separate Priority Matrix for incidents logged under the security incident rec...

  • Question

Authentication for Google A2A – ServiceNow as Secondary Agent

As part of our December 2025 release of Now Assist AI Agents, we’re introducing AI agent interoperability over the Google Agent2Agent protocol. Follow the below instructions to set up your ServiceNow AI Agents as secondary agents (acting as A2A serve...

  • Article
  • Best Practices
  • Getting Started

Resolved! Installation on PDI

Hi all,I'm trying to install this on my PDI but I'm not able to find it when searching "Legal" or "sn_lg_ops" in the application manager page (/now/app-manager/home). I can see that others have already asked this question but it's not clear to me wha...

  • Question

Ways of data integration between ServiceNow and SAP and how do I go about differentiating them?

Anyone who's been long enough within the Integration space can relate intimately to the saying of ‘There are many ways to skin a cat..’. There are multiple approaches to the same problem statement of data connectivity between two systems, with terms ...

  • Article
  • ERP Canvas
  • Workflow Data Fabric
  • Zero Copy Connectors
  • Zero Copy Connectors for ERP

Capture Software Usage Data in Third Party Platform

Hi everyone,My company is using SAM Pro and integrating with a third‑party platform to collect EUC data (laptops, software installations). This platform also provides execution duration for software, which we want to use as software‑usage data in Ser...

  • Question

Create an asset team who can not write to certain fields

We have an asset team who has the asset role.I want another team who has similar roles, but can only read:o Assigned too Serial Numbero Asset Tago Modelo Configuration Itemo Comments I thought I could give this new group asset role and set a client s...

  • Question

SaaS Adobe Integration - Entitiy User Subscription

Hi, I am currently performing SaaS - Adobe Integration .The Adobe console is administered by a Parent Company and I need to Integrate/download the user Subscription specific to the Entity / Child Company only.How can I Ensure only the Entity wise Ado...

  • Question

Software Reclamation to remove User subscriptiot

Hi All,  We are planning to implement Software Reclamation specifically to remove User subscription. Do we have documents to refer for plugins, roles, pre-requisites and all. Please assist. Regards,Saranya

  • Question

Red Hat Compliance

I am getting missing cloud license type for red hat linux server and its showing non compliant no matter what i do.Any idea how to resolve it to improve the compliance?

  • Question

Getting 502 Bad Gateway

Hi All, While connecting to my PDI, Im getting 502 Bad Gateway. How to fix this issue.Please, help me on this. Thank youNarayana

  • Question

Resolved! Create a custom column on Platform Analytics to calculate the days difference from two date

Hi all, Is there anyone who can suggest a method to add a custom column in Platform Analytics that calculates the difference between two dates? For example, the difference in days between the opened date and the closed date of an Incident. Thanks,D

  • Question
  • Calculator
  • Columns
  • Date field
  • DateFormat
  • Platform Analytics
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