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I'm facing issues for Platform Analytics in my client instance

abbasshaik4
Tera Sage

Hi Community,

Below are the steps i checked:

I have my checked roles - pa related roles like pa_admin, pa_viewer viz_admin and vix_creator etc are there.

In instance i have checked Pa related Plugins are also installed.

In Platform Analytics when i'm creating the Data Visualization and clicked on Create Data Visualization it is not allowing to me the create the data visualization it is redirecting to platform Analytics main page, PFA screenshot below.

 

and also, when i opened the existing one in Platform analytics workspace and when i clicked on save it is showing an error failed to save visualization, please check the below screenshot.

 

Does anyone face this kind of issue? Any suggestions, can you please assist here?

 

Thanks & Regards,

Abbas Shaik

3 REPLIES 3

Dr Atul - LNG
Tera Patron

screenshot buddy @abbasshaik4 

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Hello @Dr Atul - LNG ,  below are the screenshots,

 

shaikabbas1_0-1791889247474.pngshaikabbas1_1-1791889285540.pngshaikabbas1_2-1791889351564.png

 

Try repair the PA plugin once.

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************