Implemented a solution for Inserting multiple attachments through a order guide.

Hello,I implemented this solution regarding uploading multiple attachments to an order guide through which all of these attachments should be copied to all of the RITMs that were created by the submission of order guide.I am posting this because I di...

• Question

'Create new List' Confguration in SOW

Hello,In SOW , in 'My Lists' section  if i click on 'Create new List' and then add a list - Shared with me and opened by link is automatically added, is there any way to hide it or is it intended. and is there any way we can edit the list that we cre...

• Question

Generate JWT token with ES256 signature

Hi, I'm looking for ways to generate JWT in ServiceNow and signing it with ES256 algorithm.ServiceNow only supports RSA256 in its ootb functionality, but I'm wondering if this can be somehow achieved with CertificateEncryption API?I see its sign meth...

• Question

Report Needed

I’m new to ServiceNow and I’m looking for help on generating a report to identifying which assignment groups existed and are enabled, and comparing that to the assignment groups that are actively being used. any help will be gladly appreciated. Antho...

• Question

Has anyone did integrated servicenow with onetrust ?

Has anyone did integrated servicenow with onetrust ?

• Question

Flow Designer Cross Scope Access Error Scope does not have write access to sn_hr_le in Else Rejected

Hi Team,I am currently working on an Employee Offboarding Flow in Flow Designer (HRSD module). The flow is triggered when an offboarding request is submitted and follows an approval process.The Approved branch is working as expected, including record...

• Question
• Human Resources Service Delivery

Workplace Reservation- Can we limit reservation access to 6 AM instead of 12:00:01 afgter midnight?

One of our locations, the amount of spaces available is an issue. People are forced to reserve a desk to sit at. They can only reserve to +30 days from today and not further.People are complaining that "some people" are staying up until midnight to r...

• Question

How to create a report to show the ticket count on the daily basis using Created field in ServiceNow

I want to create a Report to show the Ticket counts on the Daily basis, but I only have "Created" field which is a Date/Time field and hence the Aggregation couldn't be done on Date only, it considers time as well for each group. Please help me creat...

• Question

Unable to handover virtual agent chat to live agent (Now Assist for HRSD)

Good afternoon! I completed the Now Assist for HRSD essentials course.I did this as part of implementing Virtual Agent to Live agent chat handoff.  Ironically, all the labs worked for me on the student instance as well as demo instance except the VA ...

• Question

csa free voucher for 2026

Hi All , i need help for csa free voucher for 2026 . 

• Question

Add the day details to the my reservation tab

 Hello Experts,We wanted to add the days details to the my reservation list which is displayed after the meeting room or desk booking."My Reservation" will display the Date - Day. We have already checked the the OOB widget and the above date format i...

• Question
• San Diego

Task 09: Remediate Duplicates

As the Cloud Dimensions CMDB administrator, using the Duplicate CI Remediator wizard (De-duplication tasks), remediate the duplicate Windows Server CI found on the de-duplication task list to meet the following requirements: Solution: From the Window...

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How to add a new widget on serviceNow Operation Workspace landing page

• Question

Unable to save records in custom table

Hi, I have created a app in studio using global and in that app i have created a custom table and extents 'change request'. But when i created a new record and submit the records, the record is saving in parent table i.e., change request. Can anyone ...

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• Change Management
• Incident Management
• Problem Management