looking for an correct answer

what might be the correct answer for this

• Question

Calculated Fields in ServiceNow: Benefits, Drawbacks, and Performance Impact

Calculated Fields in ServiceNow: A Double-Edged SwordIn ServiceNow, a calculated field (or more accurately, Calculated Value) is a read-only field whose value is derived from a script or formula, often defined in the dictionary entry. These fields pr...

• Question

Compare date fields.

I have one date field on “dmn_demand” table and other on “dmn_demand_task” table.The field “Planned Start Date” on Demand table should not be after “Due date” on Demand Task table.

• Question

Redirect links on notifications to project workspace instead of Native UI

Hi, Is it possible to route users to projects on the project workspace instead of the native UI when they click on links provided in the email notifications ? Is this possible without hardcoding the URL much ? Thank you

• Question

why i am not able to see sc_req_item table in flow designer

• Question

Is there any option to integrate ITSM to Jira ?

Is there any option to integrate ITSM to Jira? for Example: SC Task information flowing to Jira and vice versa, the updates we make in Jira , reflect back in Service Task etc.. if this is doable? if doable, what is the process to achieve this?

• Question

want to calculate the cost of each request closed in 2024 and display on the dashboard in a barchart

Hi , Good EveningI have the total cost and have the avg cost of closed request in 2024  and want to  show the cost of requests closed in each month eg 15 records closed in jan so 15*avg cost amount  should be seen for jan for 2024 in a bar chart usin...

• Question

ServiceNow Community Code of Conduct for all members

  The ServiceNow Community is a vibrant, welcoming community filled with developers, technical IT staff, and business professionals of all types that come together to help each other get the most out of their ServiceNow products. Since the Service...

• Article

Is there any free voucher for CSA exam

Is there any free voucher for CSA exam

• Question

Vendor Management Worskpace - KPI creation and link with vendor score

Hi all, I created a new KPI and I associated it with a KPI group to determine vendor final score, but this KPI is shown in "Additional KPIs" section, rather than "Vendor score KPI" (as attached). I got that the second one only allows the calculation ...

• Question

Inquiry: Keep-Alive Support for API POST Requests to ServiceNow MID Web Server

Hello, I am considering using the MID Web Server feature in ServiceNow to send events via a MID Server.I plan to make API POST requests to this MID Web Server, but I could not determine from the documentation whether the Keep-Alive feature is support...

• Question

I want on Change Client Script for field background color

Each time the state field changes, number fields background colour should be changed

• Question

As soon as the change request form is opened, a record is inserted into the database

Hi,  As soon as the form is opened, a record is inserted into the database, resulting in a saved Change Request. When a user opens a Change Request form, the record is being automatically saved, even if the user does not click the Submit or Save butt...

• Question

OAuth with inbound REST - grant_type=password error

I am trying to implement OAuth to authenticate external clients who access our custom scripted REST API . I followed the instructions in the ServiceNow docs > OAuth with inbound REST article to set the OAuth endpoint for external clients, as shown in...

• Question