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What`s New Popular Posts More The latest in Community Posted by jordancbaron Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by laurenmcman Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Prasanna_Patil Specialist Stocktiker requirements Hi all, We are integrating stocktiker on service portal. Hence can anyone suggest what should be functio... Read More Ramya V Specialist How to Enable Now Assist for Work Order Task Closure in FSM Mobile Overview Now Assist fo... Read More Ramya V Specialist How to Enable Now Assist in the ServiceNow Agent Mobile App for FSM Overview Now Assist fo... Read More George_1 Specialist How to Generate Knowledge Articles Automatically from Resolved HR Requests? When an HR request is ... Read More Prasanna_Patil Specialist Workday to servicenow integration requirements gathering Hey All, We are building a new portal and performing w... Read More George_1 Specialist Agent Chat Window Disappears in Service Operations Workspace After Accepting Live Chat Request Hey All, We are building a new portal and performing w... Read More Tejas Adhalrao Specialist Questions Regarding Import Set Transform Map Execution and Easy Import Validation Hi Community, I have t... Read More Tejas Adhalrao Specialist Transform Map execution Question 1:If data comes from an API and is inserted/updated in a staging (Import Set) table, when will ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events In person Office Hours Live with Frances Frei — Leaders as Teachers — w/ Ryan Buell (AMS) Hosted by jasminecole 25 Sep, 2026 09:00 AM PDT Event Details In person AI, Trust, and the Meaning of Data with Dean Allemang Hosted by jasminecole 25 Sep, 2026 10:00 AM PDT Event Details Online ServiceNow Exchange: Governance That Sticks - Building Stakeholder Buy-In Beyond the Tools Hosted by LexaFu 28 Sep, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Success builds success - The Impact + Expert Services playbook Hosted by Abigail Lavadia 28 Sep, 2026 09:00 PM PDT Event Details Online ServiceNow Exchange: Success builds success - The Impact + Expert Services playbook Hosted by Abigail Lavadia 28 Sep, 2026 09:00 PM PDT Event Details Online Webinar: Closing the gap between AI ambition and execution Hosted by Carrie Lea 29 Sep, 2026 05:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Resolved! Brazil version PDI

When will Brazil version be available for PDI today ? Any timeline ?

  • Question

IP address record Name field Value source

Hi,I would like to know How "Name" field on IP address record is set? One thing is obvious to notice, IP address field and name field have same value. Can you please help me tracing the source which sets the value? i cannot find the script that is do...

  • Question

Experiences In the Brazil Release | Developer Passport

  In this penultimate stream of Brazil's Developer Passport, I was joined by former Developer Advocate and, now, Senior Outbound Product Manager, Maria Gabriela Waechter, to debut the new AI-native UI framework on ServiceNow: Lux!    Lux is ServiceN...

  • blog

Commercial products that have only discovery model

We are finding we have over 700 products that have a discovery model with no publisher and no software model that have been set to licensable.  Does anyone know why ServiceNow would do that when they don't have a publisher - I would expect these to b...

  • Question

Is anyone else struggling with Resource Workspace?

We have been using classic ServiceNow Resource Management for years and are now preparing to migrate to Resource Workspace. While we understand and appreciate the simplified allocation process, we are struggling to see how Resource Workspace supports...

  • Question

Unlicensed applications set as licensable

Hi, we are finding that there are many discovery models set as licensable that do not have software models associated with them, that are not actually licensable.  Microsoft has the most of these - for example Microsoft Start Experience App.  This en...

  • Question

Resolved! onChange client script based on Multiple field

I am using the following script which works fine as an onLoad client Script. However, I was wondering if it is possible to revise it to make it work as an onChange Client scriptfunction onLoad() {     //Type appropriate comment here, and begin script...

  • Question
  • Scripting and Coding

Related to Excel upload in SCTASK and Update data on MRVS

Requirement: The entire workflow should happen on the SC Task (Catalog Task) form — not on the RITM or Service Portal. The user opens the SC Task, uploads an Excel file into the "Add Asset Details" attachment variable, and the "Asset Details" Multi-R...

  • Question

Now assist doc intel extraction issue

Hello All, Actually, my scenario is when someone add a document in a record for example Incident then doc intel extracts the important points from that and provided in the additional comments.For this scenario I created a Doc intel use case and it is...

  • Question
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