Welcome to the ServiceNow Community Ready to learn, share, and connect? You've got a million people in your corner.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1126040members
3027661posts
Registration for now[dev]26 is officially open, and we want you in the room. Register now and save $200!
Brazil release One Al experience. Autonomous work by design. Join us for the Brazil Release on November 5th at 10:00 a.m. PT Add to Calendar What`s New Popular Posts More The latest in Community Posted by jordancbaron Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Posted by jordancbaron Join the now[dev]26 Hackathon: Build Something the World Has Never Seen Ready to spend a day b... Read More Posted by jordancbaron The CreatorCon 2027 Call for Content Is COMING SOON The CreatorCon 2027 Call for Content Is COMING SOON He... Read More Posted by laszloballa When AI Can Write a Thousand Answers, What's Yours Worth? Key takeaways A commun... Read More Posted by Eric L Ask Me Anything with the Flow by ServiceNow Team Hi everyone, I'm Eric, a Product Manager at ServiceNow... Read More Posted by SujanDutta ServiceNow Action Fabric: A detailed walkthrough All You Need to Know About ServiceNow Action Fabric Se... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by laurenmcman Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More
Popular Posts Posted by patrick decarlo Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Juhi Poddar Specialist 🔍 Improving AI Search Results with a Synonym Dictionary and a Boost Rule Introduction Search do... Read More Shivalika Specialist portal page visibility issue Hello Community members, We have created a custom portal and the homepage there has... Read More George_1 Specialist Dashboard report records open in Native UI when Next Experience is OFF (CSM Workspace) A dashboard is configu... Read More George_1 Specialist Dashboard Reports Open in Native UI Instead of Workspace (CSM/SOW) When a report is opene... Read More sejal1107 Specialist Problem Model selection on workspace We have 2 problem models 'A' and 'B'. I have created an interceptor on problem to c... Read More Prasanna_Patil Specialist Stocktiker requirements Hi all, We are integrating stocktiker on service portal. Hence can anyone suggest what should be functio... Read More Ramya V Specialist How to Enable Now Assist for Work Order Task Closure in FSM Mobile Overview Now Assist fo... Read More Ramya V Specialist How to Enable Now Assist in the ServiceNow Agent Mobile App for FSM Overview Now Assist fo... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: Empower Distributed Teams with Service Reliability Management (APAC) Hosted by ServiceNow 26 Oct, 2026 07:00 PM PDT Event Details Online ServiceNow Exchange: Take Charge of your Platform Health using the Impact Store App Hosted by ServiceNow 27 Oct, 2026 08:00 PM PDT Event Details Online ServiceNow Exchange: Getting Started with Retail Data Model Hosted by ServiceNow 28 Oct, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Activate AI Skills and Agents for Major Incident Management Hosted by LexaFu 28 Oct, 2026 08:00 AM PDT Event Details Online 2026 Colorado SNUG Live + Pre-SNUG Workshop Hosted by Melissa Romolto 28 Oct, 2026 08:00 AM PDT Event Details Online Colorado SNUG Live + Optional Workshop - Denver, October 28th Hosted by JenniferG 28 Oct, 2026 08:30 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Application and Plugins for Telecommunication Product

Hello experts, I am going to start project and have below Telecom related products in consideration; TSM (ITSM + CSM)Product Catalog ManagementSales and Order Management(Telco)Field Service Management (Telco) I understand there are several plugins i ...

  • Question

Telecom Products FAQs

Welcome to the Telecom Industry Products FAQ! This guide is designed to help Communication Service Providers (CSPs) understand the capabilities and value of ServiceNow’s telecom portfolio, including TSM, TSOM, TNI, SOMT, SPMT, and FSMT. Whether you'r...

  • Article

Congratulations 2026 ServiceNow Community Rising Stars! 🎉

Congratulations 2026 Rising Stars We’re pleased to announce the long-awaited new wave of ServiceNow Community Rising Stars.    WHY IS THIS A BIG MOMENT? Rising Stars are ServiceNow practitioners from all over the world who are setting a strong exampl...

  • blog

Discovery Nutanix components

We need help discovering the Nutanix components. We have configured the Basic Authentication credentials and created a serverless schedule using API Service Discovery. However, we are not receiving any input probes from the destination.Could you plea...

  • Question

Short search terms and deflection data

Hi all. We are exploring case deflection data and looking at Now Assist results. One of the issues I ran into is that people are putting in 1 or 2 words in the search bar which makes it really hard to measure deflection. It will often give the search...

  • Question

Resolved! Round Robin Assignment using Business Rule

Hi, we have a custom form wherein we want to assign tickets based on a round robin format. Example- If there are 3 users User1, user2 and User3 then 1stticket should be assigned to User1, 2nd to user2, 3rd to user3 and then 4th again to User1 and so ...

  • Question

Resolved! Using PDI but "last used not getting updated"

I recently lost my PDI after receiving messages that my PDI would be released on a certain date.  I was using my PDI daily.   I obtained another instance and I see the same phenomena happening again.  I am using my PDI five times a week but when I lo...

  • Question

Edit Access on Field

Hi All, This is regarding the ACL and UI policy.In the kb_feedback_task table, we have created read and write ACLs. So, now the user can able to access the record and that two ACL are passed. But here the problem is still the user not able to edit th...

  • Question
View More