ServiceNow Community

CMDB & MID Server

Hello Community,Can anyone please help me understand the following questions:-1.) On what basis do we decide the number of MID Servers required in a client network, considering that a single MID Server can typically handle around 10,000 CIs under ide...

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Data Foundations

Search source table for sharepoint connector "sn_sp_con_sharepoint_external_search" shows no records

Hi All,Need your help for below issue.We are working on bringing external content from SharePoint using "SharePoint Online Search Connector".We are able to get content of site, drive, permissions and indexing also completed.In index file flow its sh...

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Workday HR Spoke - Looking for field that stores User Login information (last logged in time)

HI, We are trying to integrate Workday with Servicenow using 'Workday HR Spoke'. We would need to pass the Users last login time from Active Directory > Servicenow > Workday, but we would like to understand if there is any field that we can utilize ...

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i,Dynamic filter with script include

Hi, Im trying to create a customize dynamic filter using script include that will show only groups that I belongs to without the parents group (the OOB One of my groups dynamic filter includes the parents group). What am I doing wrong? var getMyGroup...

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Cannot set hourly rate for a single user

I have looked around and I found nothing about setting hourly rate for a specific user like I can do for groups and roles. I would like to user this hourly rate in order to calculate costs when this user submits a Time Card. I have already seen that ...

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Recommended Trainings for Enterprise Architecture

Recommended Trainings for Enterprise Architecture (EA) Investing in ServiceNow training and certification drives real results: faster value delivery, higher productivity, lower risk, and quicker adoption. Make learning a priority to get the most fr...

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SNPI Story1 - delete table

Hi , I was doing SNPI Story1 and mistakenly created wrong HHD table, now i want to delte it . how can i do so, not finding any options. I am stuck and unable to validate the task as if i create another HHD table it will create another system names.

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What elevated commands are executed by ServiceNow for Service Mapping ?

Hello Community,I am working on configuring Service Mapping in ServiceNow and need clarity on the Unix – Enhanced ADM (ADME) probe.From the documentation, I see that the probe requires elevated permissions to run certain commands. For example, on AI...

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Service Mapping

Notification

Hello!I need to send notification to the (assigned to) on (incident task) whenever the incident got updated.How do I do that? Thanks,S

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Business Rule

Hi, Looking for help in creating business rule to change assignment group when the state change. Example state is "new" and the assignment group is "ABCD", if state become "active" I need the assignment group to change to "new group" thanks

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not able to see now assist data kit home page

Hi,Not able to see the now assist data kit--> home page . I'm having sn_data_kit.analyst, sn_data_kit.admin roles .

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Resolved! Question on Parent/Child App services -platform host/module context

Hi All, I'd like to better understand the implications of parent/child app services in the following scenario:- We have a platform host Business App (e.g. ServiceNow)- We have a child platform app Business App (e.g. Project Management)- I want to rep...

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Resolved! How to remove Tabs from Enterprise asset estate in EAM Workspace

Hi,Is there any way to remove some of the tabs here without using UI Builder? to disable them

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Pattern in Event Type

Hello, I'm trying to create a pattern for an event type (em_event_type). I need to recognize a specific event type in event (em_event) and be case-sensitive; that is, the type "AzCb" should be recognized even if it's written as "AZCB", "azcb", "aZcB"...

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assignment rule to service catalog variable sets in servicenow

I am trying to assign in assignment rule but not getting the conditions. What is the process to create assignment rule for service catalog items.

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