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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by jordancbaron Stirring Things Up: September's Community Cafe Welcome to the September Community Cafe! We may be a little late pouring this month... Read More Posted by jordancbaron CreatorCon is Coming to World Forum Chicago! Hey, ServiceNow Community! Clear your calendar for September 18, 2025. You won’t wa... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by jordancbaron Register for TechNow, Live Code, and More: July’s Community Cafe For over a year, the C... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More Posted by jordancbaron Missed Knowledge and CreatorCon 2025? Here’s How to Catch Up Missed Knowledge and C... Read More Posted by ServiceNow From bold ideas to bold transformation: a Knowledge 2025 customer success recap Keep the Knowledge 202... Read More Posted by Earl Duque Yokohama Content Archive Your Yokohama release is here! The Developer Advocate content is being done differe... Read More Posted by Kristy Merriam Playbook Localization in Yokohama: Making Global Workflows Effortless Playbook Localization ... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Selva Arun Specialist Understanding the "Archive Unique Certificates" Table in ServiceNow Certificate Management Issue Description Whil... Read More Selva Arun Specialist Knowledge Article: Supplemental Guide to Nutanix Acropolis Discovery in ServiceNow Overview This knowledg... Read More Selva Arun Specialist ServiceNow SQL Server Discovery Troubleshooting: The Hidden TCP Port Issue!! Summary: This knowledg... Read More Selva Arun Specialist Can we apply CMDB DATA Manager policies on the Non CMDB CI table? Hi Community, I have a... Read More Rampriya-S Specialist Auto-Label Blocked Stories in Agile Visual Task Board (VTB) Hi everyone, When work... Read More Selva Arun Specialist Understanding WAP and WLC Discovery in ServiceNow: A Real-World Investigation When 500 Access Points... Read More Selva Arun Specialist Manual Certificate CI Creation in ServiceNow!! Manual Certificate Configuration Item Creation in ServiceNow A Complete Guide for S... Read More Rampriya-S Specialist Zurich Release: New Products, Smarter Building Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: What's New in the Zurich release for ITOM Visibility & Cloud Accelerate Hosted by Lolita Honkpo 29 Sep, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: What's New in the Zurich release for ITOM Visibility & Cloud Accelerate Hosted by Lolita Honkpo 29 Sep, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: What's New in the Zurich release for SPM, EA and CWM Hosted by Lolita Honkpo 29 Sep, 2025 09:00 AM PDT Event Details Online Live on ServiceNow: What's New in the Zurich release for SPM, EA and CWM Hosted by Lolita Honkpo 29 Sep, 2025 09:00 AM PDT Event Details Online Live on ServiceNow: What's New in the Zurich release for SPM, EA and CWM Hosted by Lolita Honkpo 29 Sep, 2025 09:00 AM PDT Event Details Online Live on ServiceNow: What's New in the Zurich release for SPM, EA and CWM Hosted by Lolita Honkpo 29 Sep, 2025 09:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Incident Trend reports in Platform Analytics

Hi Everyone!I'm looking to create a Incident Trend report that would show me the amount of tickets created for an Assignment Group hourly so that I could understand the workloads.We are using the SNOW instance that does not have the Reporting section...

  • Question

Integration between SNOW & Qualys via SGC.

Hi All,We are integrating Service Now & Qualys via Service Graph Connector. We have configured the Host & connection details. When trying to test Connection on Service Graph Connection Record, it is throwing Error 404 and Error Message as "Method fai...

  • Question

401 when not selected Apply to all resources

Hi All,I following ths article and then created an API key in my instance.But if I not select "Apply to all resources" then selected my specify resource, the response is 401, User is not authenticated.  if I selected "Apply to all resources", the res...

  • Question

Reporting on Installed CIs for the Last 6 Months - Need Help

Is it possible, and if it is, how can I accomplish creating a report that will basically take a screenshot of what devices on a CMDB computer table were in an 'Installed' install status at the end of the month for the last 6 months? CIs change Instal...

  • Question
  • Performance Analytics
  • Reporting

NowAssist available in PDIs

Is there a future plan or conversations triggered to have NowAssist for ITSM available in our PDI's? certainly would be a nice to have

  • Question

How to remove data table from visualizations on Platform Analytics Dashboard

How to remove data table from visualizations on Platform Analytics Dashboard. I do not want it.Earlier in Performance Analytics dashboards - based on reports, there was an option. Here, even if I choose not to show data table - it still shows, which ...

  • Question
  • Dashboard
  • Platform Analytics Experience

Resolved! Domain based theme separation issue.

Hi all,From last two days, I have been trying to integrate the theme and logo-based separation on my PDI as per the Domain.I have created themes for different organisations and attached those themes as per the sys_domain field.But whenever I am imper...

  • Question

Dashboard coming up flat

Has anyone ever encountered flat graphs in their dashboards? I'm new to Performance Analytics (PA) and dashboarding.  I took over a dashboard after a leadership change a few months ago. I had to update the indicators to represent a specific section i...

  • Question

Is it possible to display %s on visualizations in platform analytics?

Hello - I am still learning platform analytics and trying to build some visualizations. I was wondering if there is a way to display percentages on numbers or charts. For example, it is possible to calculate SLA compliance with a percentage using per...

  • Question

Drill down to chart: Simple - List misses back button

Good morning community, I have a data visualization. As "Chart interaction" I chose "Drill down to chart". For this drill down configuration I chose the visualization type "List - Simple".  I recognized that the "List - Simple" visualization as "Dril...

  • Question
  • Data Visualization
  • Platform Analytics

PA KRI/KRM threshold breach colorization

Good Afternoon Friends, We are working on automating our KRIs and KRMs.  One use-case/ function we are looking for is when a KRI threshold value is breached, the corresponding color changes from green to red or yellow in the Platform Analytics visual...

  • Question
  • Platform Analytics
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Announcements

Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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