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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Stirring Things Up: September's Community Cafe Welcome to the September Community Cafe! We may be a little late pouring this month... Read More Posted by jordancbaron CreatorCon is Coming to World Forum Chicago! Hey, ServiceNow Community! Clear your calendar for September 18, 2025. You won’t wa... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by jordancbaron Register for TechNow, Live Code, and More: July’s Community Cafe For over a year, the C... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More Posted by jordancbaron Missed Knowledge and CreatorCon 2025? Here’s How to Catch Up Missed Knowledge and C... Read More Posted by ServiceNow From bold ideas to bold transformation: a Knowledge 2025 customer success recap Keep the Knowledge 202... Read More Posted by Earl Duque Yokohama Content Archive Your Yokohama release is here! The Developer Advocate content is being done differe... Read More Posted by Kristy Merriam Playbook Localization in Yokohama: Making Global Workflows Effortless Playbook Localization ... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Selva Arun Specialist ServiceNow SQL Server Discovery Troubleshooting: The Hidden TCP Port Issue!! Summary: This knowledg... Read More Selva Arun Specialist Can we apply CMDB DATA Manager policies on the Non CMDB CI table? Hi Community, I have a... Read More Rampriya-S Specialist Auto-Label Blocked Stories in Agile Visual Task Board (VTB) Hi everyone, When work... Read More Selva Arun Specialist Understanding WAP and WLC Discovery in ServiceNow: A Real-World Investigation When 500 Access Points... Read More Selva Arun Specialist Manual Certificate CI Creation in ServiceNow!! Manual Certificate Configuration Item Creation in ServiceNow A Complete Guide for S... Read More Rampriya-S Specialist Zurich Release: New Products, Smarter Building Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Tosin D Specialist The Countdown is on! Less than 2weeks to the Nigeria ServiceNow Developer Meetup (Lagos & Online) Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Tosin D Specialist RSVP Now – Join Us for the Nigeria ServiceNow Developer Meetup (Lagos & Online) Dear Community Member,... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Vibe Coding with ServiceNow Build Agents Hosted by Robert Ninness 15 Sep, 2025 03:00 PM PDT Event Details Online Ask the Experts: ServiceNow-to-ServiceNow Integration Methods Hosted by Allen Andreas 16 Sep, 2025 08:00 AM PDT Event Details Online LOSN: What’s new in the Zurich release for Integrated Risk Management (IRM) and Privacy Management Hosted by Lolita Honkpo 16 Sep, 2025 08:00 AM PDT Event Details Online LOSN: What’s new in the Zurich release for Integrated Risk Management (IRM) and Privacy Management Hosted by Lolita Honkpo 16 Sep, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: Getting started with Grants Management from PSDS Hosted by Lolita Honkpo 16 Sep, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: Office Hours - Software Asset Management Hosted by Abigail Lavadia 16 Sep, 2025 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

HTML field editor

When a user right-clicks on a HTML field within a record, can we configure more options (like text color, text format...some tool bar options) in context menu. Instead, only link 

  • Question

Unlocking Next-Level Cloud Visibility: ServiceNow Discovery using AWS SSM

Introduction – Rethinking Discovery for the modern AWS cloud In the ever-evolving world of cloud computing, visibility is paramount. As enterprises increasingly adopt multi-account, multi-region AWS architectures, gaining a unified view of assets bec...

  • blog

Service Portfolio vs Digital Portfolio

Any reason why a user with the portfolio_editor role can update portfolios they own in Service Portfolio Management (accessed via the menu), but not in Digital Portfolio Management (workspace)?  Same user.  Same portfolio.  They can edit it one way, ...

  • Question

Cannot find any information on entitlement error

Can anyone explain this error to me?  I am using a flow to update a software entitlement list and receive this error.  I can insert the record manually.  Any help is appreciated!! Error occured while inserting record: Operation against file 'alm_enti...

  • Question

How to take Currency type field in Record producer variable?

Hi All,Actually in record producer, few fields are Currency type fields, So my requirement was that need to enter currency , basically these fields needs to map with backend fields in the incident form Please help me to solve this. ThanksDeepika

  • Question

Some migration questions

Zurich Patch 0In the Migration Center, we clicked Start Moving and are reviewing migrated content. If we update reports, will we be able to re-trigger the migration? same question if dashboards are updated.  That is, after an update to a report or a ...

  • Question

Employee Document Management (EDM) ability to a document/attachment in mass

Using ServiceNow EDM (Employee Document Management) solution, I have mass loaded documents (bulk import) that need to be reload due to a quality issue with the original attachment.  Is there a way to reload just the attachment for the EDM record that...

  • Question
  • Employee Document Management

service now app login for IT

Hi, I am an IT worker that signs in to servicenow through SSO. which of the apps would be appropriate to use?I have been able to log in to my service now, but gives me no options to see tickets, only put new ones in.  the mobile web experience is rea...

  • Question

Resolved! How to restrict closure of problem record if task open?

Hi,Requirement is to restrict the closure of the problem record if any task is open.One Business rule i have created but problem manager and problem admin able to close the problem record. Business Rule:(Update)When: beforeState = ResolvedScript:(fun...

  • Question

ServiceNow partner

Hi ServiceNow Community,I am currently working at Top Indian MNC and for the past 3 months I have been focusing on learning ServiceNow, specifically in the ITSM module. I am now planning to pursue the CSA (Certified System Administrator) certificatio...

  • Question
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