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The ServiceNow MVP Class of 2026 Introducing the 2026 ServiceNow MVPs The 2026 class is our largest yet. Ready to meet this year’s ServiceNow MVPs? Click below to watch each member of the program introduce themselves, and keep an eye out for their content within the Community! Meet the MVPs! What`s New Popular Posts More The latest in Community Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Juhi Poddar Specialist Juhi Poddar MVP 2026: My Community Power The ServiceNow Community has been an integral part of my professional journey. What... Read More Its_Azar Specialist Stop Blaming Performance — Start Fixing Your Business Rules Let’s talk about somet... Read More Its_Azar Specialist now assist greyed out Im not able to interact with now assist, its greyed out    Read More Its_Azar Specialist Virtual agent chat to display agent topics Hi all, i have created an aagent in agent studio, and i want to use that in virtual... Read More Prasanna_Patil Specialist How to capture encrpted data on incident for non itil user Hello Team, We have bu... Read More prerna_sh Specialist Virtual Agent Custom Topic Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Introducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here. Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Understanding Field Styling in ServiceNow: Forms vs Lists Field styling in Servi... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: ServiceNow Security Solutions for Real-World Business Challenges Hosted by ServiceNow 10 Mar, 2026 08:00 AM PDT Event Details Online Begin Again: Navigating Learning Paths and Entry Points Hosted by jasminecole 10 Mar, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Get started with Security Operations Applications Hosted by ServiceNow 10 Mar, 2026 08:00 AM PDT Event Details Online Putting AI Agents to Work to Increase Employee Productivity | Learning Lab - Boston Hosted by Sandra Robles 10 Mar, 2026 09:00 AM PDT Event Details Online Sydney ServiceNow Enthusiasts - March 2026 - Explore Workflow Data Fabric Hosted by glennguzzo 10 Mar–11 Mar, 2026 11:30 PM PDT Event Details Online Join your EMEA Colleagues to learn about Risk, Security, and AI Governance at Scale at Nexus EMEA! Hosted by Sarah Wood 11 Mar–12 Mar, 2026 12:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Configure Special Handling Note - in workspace

Special Handling notes are visible when viewing a case ticket record from the CSM workspace (out of box)Agent opens a Case record, a pop-up displays on the right side of the workspace window showing relevant special handling notesNew customer added i...

  • Question

ServiceNow Flow Designer Approval

Hi I have a catalog Item where I have a List collector variable referencing to a custom table A, I need some help in flow designer Approval process, where for every selected values from List collector we need to look into the another custom table B, ...

  • Question

How to configure a formatter on the idea form

Hi, I want to configure a formatter on the Idea form, which shows comment related to that Idea dynamically.  These comments are not OOB ones, and these are stored in a separate cf_comment table.  I tried to build a UI macro, but the issue is it is no...

  • Question

Where Do You Start? (Office Hours Reminder)

One of the most common questions in a large ecosystem like ServiceNow is simple: where should I start?   There are multiple entry points. Some people begin as admins. Others come for development, project management, consulting or business analysis. T...

  • blog

Operational Plans not overriding existing Allocations

As far as I can see, if an operational plan gets created for a user after that user has been given an allocation to do work (eg on a project task), the operational plan does not seem to have the ability to remove or reset existing allocations, force ...

  • Question
  • Project Portfolio Management

Explain Value

  To be a true Champion, start by inspiring your peers and leaders to see the value of ServiceNow. Help them understand its benefits and get them excited about using the platform, setting everyone up for success.    ....................................

  • Article

AI Search Results not accurate in Incident Record producer

We have this below requirement to incorporate AI search on Incident Record Producer. Re-design of incident record producer to integrate AI search and drive greater deflection-So, when an user enters description of the issue, a response is generated /...

  • Question

Finding Your Focus in a Big Ecosystem

Earlier this week we talked about the reality of working in a large ecosystem. There is always something new to learn, another capability to explore, or a different path you could take. Trying to keep up with everything usually leads to feeling stuck...

  • blog

Dashboard is not visible to anyone except Admin

Hi all, There is a dashboard we have created and add some certain roles to show to  particular user but even providing the roles to the users they are not able to see only admin is able to see. additionally there is application admin also not able to...

  • Question
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