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Adding dynamic duration column on report

I have one report in which user information is there. I want to add one column for the duration(in years and months) the user has been with the company and that should be dynamic.

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内部構造: AI 検索での Now Assist

本稿はこちらの記事の翻訳です。最新の情報は元となる記事をご覧ください。このトピックの一部は機械翻訳で処理されている場合があります。この記事の新しいバージョンはここにあります。 AI 検索の Now Assist は、ServiceNow のエンタープライズ検索の次の進化であり、2023 年 5 月 16 日に初めて発表されました。 AI 検索での Now Assist の Vancouver リリースでは、制限付きアクセス制御の市場開拓リリースでの成功と学びを基に、グローバル検...

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Cannot set hourly rate for a single user

I have looked around and I found nothing about setting hourly rate for a specific user like I can do for groups and roles. I would like to user this hourly rate in order to calculate costs when this user submits a Time Card. I have already seen that ...

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New to SysAdmin

New to SysAdmin role- what ServiceNow certifications/roles are a solid overlap and most beneficial in today's economy? Biggest bang for the buck dollar & timewise? Most indemand?

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AI アカデミー:専門家に質問する:Now LLM サービス 2024 年 7 月 23 日 (翻訳)

本稿はこちらの記事の翻訳です。最新の情報は元となる記事をご覧ください。このトピックの一部は機械翻訳で処理されている場合があります。このセッションでは、Now LLM サービスについて説明し、Now LLM サービスを構築した理由、製品で Now LLM を使用するメリット、モデルのトレーニング方法に関する質問に答えました。また、ServiceNow の責任ある AI と、ライフサイクルの各ステップでそれを製品開発に組み込む方法、データ共有を使用してモデルを改善する方法、StarC...

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Now Assist プラットフォームスキル:ナビゲーション - FAQ (翻訳)

本稿はこちらの記事の翻訳です。最新の情報は元となる記事をご覧ください。このトピックの一部は機械翻訳で処理されている場合があります。よく寄せられる質問「プラットフォームスキル:ナビゲーション」とは何ですか? ナビゲーションスキルは、8 月/Xanadu リリースで利用可能になったプラットフォームスキルの最初のスキルです。この機能は直感的なガイドを提供し、最先端の NLQ テーブル推測ツールと NLQ テーブル API を活用して、ユーザーが Now Assist パネル内のさ...

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configure default workspace

How to configure a default workspace to login has a noc manager into service operation workspace and login has call center user into customer service management

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SLA Timer in List View

prerequisites and detailed guidance to impalement SLA Timer in Agent work space view Thanks

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SLA Reports Due Date Conditions

Dear Team,Good Day to All, I’m looking for some help into SLA Reports on Task SLA Table.Request you to please help me with below conditions. Current Month Breached SLA (%) = (count of requests not resolved in 10 business days in current month / total...

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Making attachment mandatory from client script service portal catalog

Ever had the requirement of conditionally making the attachments mandatory on the portal catalog item page? There is the attachment variable but I've seen business reject it as an option more often than not and there are multiple posts on the commun...

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RITM request for approval from requested by user manager

Hello All,We have a requirement when a RITM is created, approval need to be sent to requested for users manager to approve the RITM.We need to check ifthe RITM assignment Group is "GroupA" or "GroupB".send Approval request to requested for user's man...

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Create KB from INC/RITM

Hello All,We have a requirement whereCheck if the INC or RITM is assigned to groupa or groupb.When the INC/RITM is resolved /close completed, display dialog if they wnat to create a KB for that ticketif user says yes then create KG or open KB portal ...

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Is it possible to create rules that control the minimum discounted price by combining Offers?

I'm currently checking pricing rules.What I'd like to achieve is as follows:- When selecting Product Offering A and Product Offering B and applying a discount, I want to control the minimum price of A and B. Example:Product Offering A: 3,000 yen (lis...

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Resolved! Which database is ServiceNow uses?

I want to know which relational database is used by ServiceNow in the backend.

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How do i add three more fields to the resolve pop up

Hi All, I'd like to add three additional fields to the Resolve Pop Up in Service Operations Workspace.i tried this method below: Solved: Add additional field on the Resolve Pop Up in Serv... - ServiceNow Community, but it didn't work. So is there a w...

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