hide the variables in a variable set for a particular catalog item

Hi @Ankur Bawiskar i have created a catalog item and added variables set to it, in this variable set i have variables which are mandatory at the dictionary level , but i want to hide this variables  to the  catalog item in which this variable set is ...

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How to set up Docu sign for Third party contract review form in Legal service Delivery

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ACC--V Discovery and Horizontal Discovery

I'm currently testing Agent Client Collector - Visibility (ACC-V) across 11 servers (a mix of Windows and Linux), all of which have the ACC-V agent installed and properly configured.All servers are being discovered successfully using ACC-V except for...

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Adding the BCM Contributor Role does not secure access to the module or workspace

Hi all,apologies, if this has already been adressed elsewhere but I noticed that when I add the BCM Contributorsn_bcm.contributor role to a platform snc_internal user, they did not get any access rights for either the BCM module or the workspace, and...

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Important Update on Legacy Reporting and Analytics with Australia Release

Subject: Important Update on Legacy Reporting and Analytics with Australia Release Dear Valued Customers, We would like to address some concerns and provide clarity regarding the upcoming upgrade to the Australia release and its impact on your report...

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• Migration
• Performance Analytics
• Platform Analytics
• platform analytics migration
• Reporting

Database views - dot walking

Hi , I have created the database views including the tables - sc_task , sc_req_item & approval table with below conditions -on the report I want to dot walk for sc_task records the approver it has on related RITM record.( like for eg; if RITM has abe...

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What is the related list for the new data certification?

I am trying to show the certification records associated with a service but I can't figure out which related lists needs to be used.The old certification tasks would show with Certification Elements and Certification Tasks but not anymore with the ne...

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• Data Foundations

Any potential issues with disabling "Process Expense Allocation" scheduled job?

Hi Community, We have been asked by a client to disable the scheduled job that updates the State field for expense lines from "Pending" to "Processed" as they wish to handle this manually. I found the scheduled job -> Process Expense Allocation which...

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Now Assist Admin under the log able to see the provider as Azure open Ai chat.

We have disabled Azure open Ai from setting of Now Assist admin and enabled Now LLM from manage LLM settings .However we found that under the log list "sn_ais_assist_qna_log" we are still able to see the provider as Azure open Ai chat.Please  help me...

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DPM: Needs Attention: Risk

Can anyone explain how data is populated into the "needs attention" Risk tab within DPM? If there are conditions what are they? 

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In the password reset request table, what happen to the In Progress status?

Hi guys! In the password reset request table, what happen to the 'In Progress' status? Do we need to change these to 'false'. Thank you!  

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Discovered Devices Trend not visible

Hi, do you have any hint why in my customer instance there is empty "Discovery -> Home -> Active Schedule -> Discovered Devices Trend ? Eventhough we have successfuly discovered 3k+ devices?  

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How to move a ServiceNow Store paid app to production

  Now that you have tested your app and are ready for production, let's review the process to add a paid app to your contract. This article shows you how, as well as helps with some terminology for a smoother experience.    To move a paid Store app ...

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Looking for a Now Assist CSM customer using our Virtual Agent

Hi all. I am looking for a CSM customer using Now Assist for Virtual Agent.  Is anyone live and willing to talk to me about it?  Thank you greatly!!   Michelle Russo ServiceNow Solution Consultant

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