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Assessment Simulator Task 3 - Create and Comment on a Record - Failed

azhar247
Kilo Contributor

Incident is created and comment was added but still its shows "Did you add and post a comment?"

4 REPLIES 4

Dr Atul G- LNG
Tera Patron

Hi @azhar247 

Sometimes it's an instance issue, not a data issue. Please make sure you're testing with the correct user by impersonating. Try adding a comment in 1 or 2 incidents and test again.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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ugutha
Tera Contributor

Hi Azhar,

 

Did you created incident using impersonation? did it meet the criteria as per the task description?

If you are still facing the issue, create a case with ServiceNow.

Help Center - ServiceNow University

If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Navjotkhang
Tera Contributor

Same is happening with me showing the same "Did You Add and post a comment?'

Sandeep Rajput
Tera Patron

@azhar247 Raise a case with Now learning team if this issue continue to occur despite posting multiple comments.