Error Identification Engine: Discovery status is FAILURE, Identification sections in pattern failed?

[Dushyant Siroh]

Identification Engine: Discovery status is FAILURE, Identification sections in pattern failed: section: Azure Subscription identification, error: Custom operation a6e5288173b363008c51d6dcb7f6a75e was not found. Make sure that the custom operation exists.. .

Getting this error please fix it asap.

[Tanushree Maiti]

Hi @Dushyant Siroh 

Have you installed Discovery and Service Mapping Patterns  in your instance?

Refer KB: KB0821252 Cloud discovery setup fails unable to find a custom operation 

Resolution

The operation is currently installed as part of the Discovery and Service Mapping Patterns plug-in. To solve this problem, download and install the plugin from ServiceNow Store App.