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What`s New Popular Posts More The latest in Community Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 3 with MVP Anders Figenschow Follow along with Serv... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 1 and 2 with MVP Anders Figenschow Follow along with Serv... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by jordancbaron The Official CreatorCon 2026 Know-Before-You-Go! CreatorCon is Almost Here. Here's Everything You Need ... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Abigail Lavadia Don't Miss These Customer Success Sessions at Knowledge 2026 Knowledge 2026 is almo... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More Posted by Brad Tilton Your K26 agentic AI guide: Where to go, What to do, What to walk away with ⬇ Download PDF Inspire... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights George_1 Specialist Knowledge Workflow show "Pending - Not Started" I am creating Knowledge Articles using different artic... Read More Shivalika Specialist Button in Employee service center portal for incidents hello all, Does anyone have any idea how to create thi... Read More George_1 Specialist Workspace related lists count When I open a record, the related tab “Diagnosis and Recovery Tasks” initially show... Read More George_1 Specialist Inconsistency in Knowledge Article Workflow Field After Upgrade I’ve noticed an incons... Read More Its_Azar Specialist MCP and ServiceNow: Enabling Context-Aware AI with LLMs I have been exploring around creating a few MCP server... Read More mayankkumar Specialist Digital End-User Experience End to End Setup Hi Everyone, Has anyone implemented DEX (Digital End-User Experience) recently? I'm... Read More George_1 Specialist Portal announcement I am creating records in the Announcement [announcement] table using a Record Producer. I have added thi... Read More Tejas Adhalrao Specialist Custom Validation Error Not Displayed in Easy Import Preview Requirement We are usi... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: Software Asset Management Office Hours Hosted by HariomS35974003 16 Jun, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: ITOM Academy - What’s New in ITOM Visibility and LEAP​ 1H 2026 Hosted by Abigail Lavadia 16 Jun, 2026 09:00 AM PDT Event Details Online ServiceNow Exchange: Achieve Operational Resilience Within Your Organization Hosted by Abigail Lavadia 16 Jun, 2026 10:00 AM PDT Event Details Online ServiceNow Exchange: Platform Academy- What's New in Australia: Platform Encryption Hosted by ServiceNow 16 Jun, 2026 10:00 AM PDT Event Details Online Virtual Webinar: Moving from Generalist to Specialist Hosted by jasminecole 16 Jun, 2026 05:00 PM PDT Event Details Online ServiceNow Exchange: [EMEA] App Engine Academy Hosted by Abigail Lavadia 17 Jun, 2026 01:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

ITOM AIOpsにおけるしきい値に関する予兆検知について

ITOM AIOpsにおける予兆検知機能について質問させてください。現在、ITOM AIOpsを活用し、CPU使用率やディスク容量などのしきい値超過に関する予兆検知を行いたいと考えております。なお、異常ログなどのログデータを対象とした検知ではなく、メトリクスベース（リソース使用率等）の検知を想定しています。Docsを確認したところ、予兆検知にはHealth Log Analytics（HLA）を利用する旨の記載がありましたが、HLAはCPUやディスクなどのしきい値に関する異常についても予兆検知が...

  • Question

Predictive Intelligence Issue

Hi allI am trying to create a classification solution. I have 6858 incidents. I got these many incidents by installing the ITSM demo data plugin. This dataset has 105 P1, 121 P2, 1101 P3, 2243 P4 and 3288 P5 incidents.In terms of state, 36 are New, 9...

  • Question
  • Predictive Intelligence

Calendar events are being created on confirmation of resource plans

Hi Everyone, I had a question regarding Resource Management behavior in ServiceNow SPM. When I confirm a Resource Plan, it creates a soft allocation as expected, but it is also generating calendar events/schedule entries for the resource. My understa...

  • Question

Looking for SPM BRD template & Requirement gathering Template

Dear Community I am going to start working on SPM implementation project as Business Analyst. I am looking for ServiceNow SPM BRD template & requirement gathering template. Can someone help me where can i find the BRD template & Requirement gathering...

  • Question

Amazon connect as provider

Hi Team -   i was told by ServiceNow AE that AWS connect as provider is launched.  but i am not sure which plugin to be updated to see the AWS connect, added along with Twilio, Genesys. do you know which plugin is updated? or when this will be availa...

  • Question

Is there any OOB document summarization skill available in ServiceNow?

Hi Everyone,I would like to understand whether ServiceNow provides any out-of-the-box (OOB) document summarization skill using Generative AI.Use case:When a user attaches a document (PDF/Word, etc.) to a record, I want to display a “Summarize Documen...

  • Question

Required Foundation Data for ITOM/ITAM/HAM/SAM?

Hi Team, Hope you all are doing well.  I need information about Foundation data for ITOM/ITAM/HAM/SAM? We are going to implement the ITOM/ITAM/HAM/SAM and need to know what are all basic requirements and required tables regarding the same.  Please gu...

  • Question

What is Switch to Next Experience UI post upgrade to AUstralia?

Hello all, Recently we have upgraded our instance to Australia Patch-2 Hotfix-1.On the home screen, I see Dashboards, and when I navigate to a dashboard, I see there is a button on the right side, "Switch to the next Experience UI". What is it? and W...

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