Hi, I am developing a Virtual Agent LLM Topic.In my topic, I need to do a KB Search, and I would like to have a similar behavior to the one on the portal with the summary and the sources. I tried creating a new Search Application and Search Profile w...

Hi everyone, has someone been able to configure virtual agent for a portal in a way that let's only a part of the users use Now Assist and the other part use "normal" virtual agent? I read that OOTB only one assistant can be added to a portal, so I d...

Hi everyone, We need to setup AI Search and the Enhanced Chat Experience on the service portals of a customer. What is required is that in the chat and the search results, if a user asks a question like "Can i take maternity leave", the system not on...

Hi. Hi have a parent table and six child tables, and I need to import data into ServiceNow from different Excel sheets. Now I was thinking about creating a single transform map for the fields of the parent table and then creating another transform ma...

Hi. Is somebody else having troubles with AI agents?The problem I am facing is that AI agents stop working for no particular reason and without any changes made to them.For example, it can happen that I run the AI agent with some input and the first ...