Custom SaaS Integration SAM

Hi,  Did anyone did custom saas integration in servcienow? We are trying to do for one of the SaaS publisher with Basic Auth with API keys. In documentation it says to choose Basic AUth with API in Configuration template but i dont see this option in...

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My instance is not showing

Hi Team,Request your help retrieving my instance as all my learning is saved in it My dev/training instance is not showing.I have my instance extended .However when i open the instance it says site cannot be reached.please take a look at belowlink ht...

• Question

When to Use Client-Callable Flows/Subflows/Actions: Let's understand with an Example!

Hello Community, Have you used Client callable Flows, Subflows, or Actions and do you know how to set them up and when to use them? Can we replace GlideAjax with a client-callable Subflow or Action? Let's try to understand all of these with a setup  ...

• Article

how create schedule to trigger notification expiry for due or over due using flow designer

hi, I need a help , how to create the schedule to trigger notification expiry for due or over due using flow designer,how the fetch the record and condition for the day (eg:7 days or 7days overdue) how to calculate those condition. How to trigger the...

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Need to build form with user e signature input

Hi team ,I want to build a catalog item with some fields and signature field , user should fill the form and e sign the form to submit it. Once submitted , pdf should be generated with all variables and signature and should be attached to ritm. Is th...

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ServiceNow® Zurich release - Top 5 new features

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field   Hi there,   It's Zurich family release General Availability week (Patch 1). With that, you cannot miss the massive amount of posts, articles, videos on parts of the Yoko...

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Task types in servicenow report

When I created a report with Catalog task Table I got two different tasks one start with TASK and the other starts with CTASK or SCTASK. How can I group then in grouped by section?

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Migration Tool Platform Analytics Issue

Zurich Patch 0updated Platform Analytics and related plugins to the current versions I opened the Migration Center and clicked on the Start moving button then clicked the Migrate button on the popup. I was taken to the screen that shows the status of...

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Execute operation on script include 'hr_caseOpenRequestFilterUtil' from scope 'Global' was denied.

Hi,  We are trying to implement the Employee Center Out of the Box widget, 'My Items' which shows tasks, requests, surveys , and Today's Reservations to our custom portal. We are getting this error: Execute operation on script include 'hr_caseOpenReq...

• Question

Cloned sctask not populating all the variables

Hello , Iam facing a scenario wherein Cloned sctask not populating all the variables , Instead it is populating only few , when deep diven , I found out that its populating the variables which are marked as Global = True , Please suggest any solution...

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How to remove "Create new" and "Duplicate" options from the three-dot menu in Next Experience dashbo

Hello Community,In the Next Experience (Workspace / Dashboard) UI, I see a three-dot (⋮) "More actions" menu on the top right corner.By default, it shows several options:Create newDuplicateSharePrinter friendlyClear all filtersAdd to bookmarksOpen re...

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Need Access To HR Case Management , Lab Management in my Personal Dev Instance.

Hello Team, I would appreciate assistance in updating my Personal Developer Instance (PDI) for my self-study and labs in Now Learning. When I initially requested my PDI, I mistakenly selected “I Need Guided Experience” instead of “I Need a Developer-...

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How to trigger Flow yearly basis ?

Hello community,Is this possible to trigger flow yearly basis ?  For example : Flow should trigger on Jan 1 at 12 PM every year.   Thanks

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How to hide approve button based on role in service portal

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