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What`s New Popular Posts More The latest in Community Posted by jordancbaron Save $200 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Knowledge + CreatorCon 2026 is coming ... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Introducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here.
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Community activity

Behavior of 'Auto-close VI on Retired CI' within VR module

We enabled the 'Auto-close VI's on Retired CIs' option with the Vulnerability Response module. We then marked a CI as "retired". Both status and operational status fields for this CI were set to "retired". However, we are not seeing the existing ope...

  • Question
  • Vulnerability Response

ServiceNow CMDB vs. in-house CMDB

My org prefers the use of another CMDB to using ServiceNow and ServiceNow Discovery. What would be the best way for me to broach the topic of making the switch? Would it be worth it, if what we have is already "working?"

  • Question

Resolved! How to remove user from a subscription

Hi All, We have a number of users that are allocated subscriptions via license. They no longer require the fulfiller role but they still need access so they can raise tickets via the portal.When going to their user, remove from subscription is greyed...

  • Question

Resolved! Not able to schedule slots in appointment booking

Hi Community,I have configured appointment booking but not able to select slots in portal. I have added agent's work schedule also. But not able to select any slots on any day ("No slots available" or slots are read only).What may be the problem? Cou...

  • Question

AI Agent Masterclass - Session 5

  AI Agent Masterclass • Session 5 Converting Data into Intelligence Workflow Data Fabric, Zero Copy & Interoperability ← Back to Masterclass Overview Date 27 January 2026 Duration ~80 minutes Speakers Timo Weber, Chris Thorne, Julia Mul...

  • Article

How to create a pop-up via client script in SOW?

I am writing a client script in the Service Operations Workspace. The intent is that is confirms that the user want to submit if the following conditions are met:State is NewAssigned To and Assignment Group are not emptyAny field has been changedAssi...

  • Question

Not able to select agents group in dispatcher workspace

Hi Community,I am not able to select agents in dispatcher workspace though I have associated agents group and dispatcher group with suitable "type" field including with correct location for the group. So, what may be the issue, why am I not able to s...

  • Question
  • Tokyo

Resolved! ACL issue on new table

I created a custom table.One of these fields is a reference field on a catalog item.When a non-admin tries to submit the form, the reference field shows 'no matches found'.I have created a read ACL and added the itil role, but the result is the same ...

  • Question

Embedding Platform Analytics dashboard/visualization in service portal

Hello there, I am struggling a bit trying to adopt the new unified Platform Analytics visualizations when it comes to the service portal. We have a large number of internal end-users that would like to see reporting on the number of tickets submitted...

  • Question
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