ServiceNow Community

Table Custom not updated in methood put with postman

Good morning, I created a custom table extending from the task, however I can't update the fields via Postman. I receive the 200 OK error, but the record isn't updated. Permission isn't a problem because I have admin access and I'm also working on a ...

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What triggers the Activities when RITM close?

Hello All, When all scTask closes, it automatically closes the RITM and set the "closed" and "closed_by" value on work note Activities on RITM. As shown in below pic.While in some of the RITM, it only shows 'state' and 'stage'. Due to this issue, Cl...

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Is it possible to create a copy of an OOTB step config?

New to ATF and Having hard time finding a topic related to this issue. i just want to create a copy of the “Run Server Side Script” OOTB test step config. there is no copy button available and when I right click the header and click “insert” or “inse...

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How to resize the knowledge base icon

Hi, How to resize the icon size in the knowledge base form Thanks in advance

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How to add signature in email notification

Hi, I am having requirement. I need to add signature in the email notification Example us the below one "Thank you, Incident management team "

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Best Practice

Hey Servicenow Community, Can y propose some best practices to complete the Trainings on the platforms. Thanks in advance

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Data Foundations

Change Flow Designer suddenly throwing error

Hello Team, The Change Flow Designer is throwing below error It is just setting the Approval State to Approved,We haven't made any changes in the flow and also the Same Flow is working in other instance.Please help me to identify the issueThanks!

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Template pop up in knowledge article

Hi, When you select any Knowledge Base, a pop up appears to Apply Default Values "Do you want to populate fields with the default values for the selected knowledge base as follows?"I am setting the default values from the knowledge base to the knowle...

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does CIS HR have prerequisite to complete CIS DF

Hi All, I would like to take CIS HR next month but i havent completed CIS Data foundation. So, can i complete CIS HR first then take CIS data foundation in next few months?

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stimulator task 3

need help it been an hour trying to validate but it give me error," add and comment " I followed every steps

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Create New Incident incorrectly Assigning to a user

Recently our staff upgraded Service Now and now have some funky behavior. I log in and go to create a new incident. When that window opens it automatically puts my name in the 'Assigned To' field. I fill out the form and after I select an 'Assignm...

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Gettig Error : Did you add and post a comment?

Hi ServiceNow, I got a issue while creating new record and adding comment. I add comment and post it even i got error.kindly resolve my issue. thank you.

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Internally created Software Lifecycle type

I created an Internal Software Lifecycle type for the Zoom Workplace App we are using as it is not EOL or EOS based on Zoom's Version enforcement for users and admins. How do I ensure the software model associates to the Internal Software Lifecycle ...

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Assistance Needed: Stuck Upgrade(Zurich) and Missing Admin Credentials for my PDI

Hi Community, I recently generated a new Personal Developer Instance (PDI) from the ServiceNow Developer Portal because my previous instance became inactive. I am currently upgrading this new instance to the Zurich version.However, I am facing two is...

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how to plug in cloud discovery

how to plugin cloud discovery

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