Post Case Review Document Template: Dynamic Headers and Footers

Overview :The Case Digests feature enables organizations to share timely updates and resolution details for high-priority customer service cases with both customers and internal stakeholders.It ensures transparency, improves communication, and provid...

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Unable to download resource material

I did Servicenow Fundamental learning course in August, Yokohama version. At that time I was able to download the course material in Zip format. It was in inkling book. Now the same link to download the file is not working and I really need to practi...

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Federated Token Authentication for ServiceNow API Access (Inbound Authentication)

As organizations increasingly adopt external Identity Providers (IDPs) to centralize identity and access management, establishing federated trust between systems becomes essential for secure API integrations. ServiceNow supports Third-Party ID Token ...

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Export Update Sets as word document

Document Utility for Update Set Export Hello ServiceNow Community,I’m excited to share a utility I developed to solve a common pain point: the tedious, manual process of creating documentation from Update Set exports.Current Limitations of Update Set...

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SAP Integration with SNOW

Hello All,We are trying to connect snow to SAP system. SAP team provided us the WSDL URL, user name and password. I am trying to set up a connection but getting an error "SAMSoapHandler: Unable to generate SOAP function for SOAP Message: SAM SAP SAP ...

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Request failed with response : SAMSoapHandler: Unable to generate SOAP function for SOAP Message

Hello All,I am trying an integration between ServiceNow and S4HANA SAP system for SAM using ABAP program. SAP team provided us the WSDL URL, user name and password. I am trying to set up a connection but getting an error "SAMSoapHandler: Unable to ge...

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Use the forma

How to use the forum?

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Performance Analytics (series) Widgets

Continuing in our Performance Analytics series, we’re ending with Widget and Dashboards. Widgets enable you to define visualizations for indicator scores. Widgets are shown on dashboards. A Performance Analytics widget ties an indicator to a visualiz...

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Related to UI builder Record List font

I am using presentation list under record list in UI builder and I want to change font and want to remove horizontal scrollbar so is it possible if yes the please suggest me 

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Please share list of the plugins in servicenow

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ServiceNow Resume not visible

In ServiceNow university > resume : https://learning.servicenow.com/lxp/en/pages/nl-public-resume?id=nl_public&user=cdbrown732556586 - This only shows About Me and Name, location nothing more. Why is that and how do I get them to be viewed by ANYONET...

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gs.getSessionID() is throwing an error

var sessionID = sn_fd.GlideActionUtil.setEncryptedOutput(util.getSessionId());    if (typeof sessionID === 'string' && sessionID == '') {        throw new Error("Invalid Connection & Credential Alias.");    } else {        outputs.session_id = sessio...

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Solar winds Data streams throwing an error

Hi Everyone, I am not familiar with Service Graph Connectors and Data streams. one of our solar winds Data streams is throwing the below error :This is the Data stream Definition-The Data stream takes Connection & credential Alias record as an input ...

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Access issue in AI Agent Studio after plugin updates

While creating and executing an AI agent in Agent Studio, I initially received the message: “Sorry, there was some problem at my end.” To resolve this, I updated the AI Agent–related plugins in our instance. After the updates, I’m now encountering “S...

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How Do You Abort/Stop a Running AI Agent

How do you abort or stop a running AI Agent? See the screenshot below taken from the AI Agent Studio Activity tab, where some of the executions have a state of In progress. In the first instance, I initiated the agent from the Now Assist panel on a c...

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