ServiceNow Community

Rising Star Recognition Program

The Rising Stars Recognition Program Applications will reopen in 2025Apply for Rising Star! Why should I apply/nominate? The Rising Stars Community Program is exclusive, fun, and inspiring. Our goals for you while in this program are ...

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Request to Join ServiceNow Meetup Group (India – 2026)

How can I register for upcoming meetups in India in 2026 at any location such as Pune, Kolkata, or Hyderabad? Also, please add me to the meetup group.

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Resolved! Handheld CIs, hardware assets, and model categories

I've done a little searching but haven't really found proper guidance here. This might be more of an asset or CMDB question, as it's related to both.After installing HAM, extended classes, etc., and there still is no mapping of any asset Model Catego...

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Inquiry Regarding CreatorCon Pune 2026 Registration

Please help me with the registration process for ServiceNow CreatorCon Pune 2026 as I am interested in attending the event

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What Unload homepage option do?

What Unload homepage option do?A. Add homepageB. Delete homepageC. Retire homepageD. Update homepage

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After RITM Creation how to create Standard change

Hi All, I have two catalog forms, each with its own template. Once the RITM is submitted, a Standard Change should be created based on the corresponding catalog item. I tried to store the form and template sys_id in system property and used business ...

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ui policy

There is a scenario where in the incident table if the user does not belongs to service desk group then the assignment group field should be read only for that users. I tried using client script but not able to see the output and also i tried using u...

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flow

Which one is more advanced? Workflow Studio or Flow Designer?

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Email script

Hi, I have an email script for notification, I use it when record's insert to display the answer, and for another notification on update to display the updated answer. The script display the question if the answer is yes Example:user answer for:Q1 = ...

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knowledge_contributor role user to create knowledge base

Hi, As per OOB users with role knowledge_admin or admin can create new Knowledge bases. we would like to extend this capability to knowledge_contributor role users to create the new knowledge bases as well. Please advise best approach to do this T...

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Editing reports (sys_report) navigates to Performance Analytics Workspace

Hello everyone, As an admin, navigation to sys_report_list.do, I try editing a report by clicking into it and clicking on the top-right "Edit report" button. It navigates my to the old (sys_report_template.do) UI, this is the wanted behavior. As a re...

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Export Update Sets as word document

Document Utility for Update Set Export Hello ServiceNow Community,I’m excited to share a utility I developed to solve a common pain point: the tedious, manual process of creating documentation from Update Set exports.Current Limitations of Update Set...

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Unable to edit the cost center refence field in consumable table on consumed state.

Hi Team, I’m facing an issue where the Cost Center Reference field in the Consumable table becomes non-editable once the state is set to Consumed. This field is editable in the development environment but not in production. Additionally, when an asse...

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Suspicious activity

Lol @raravind47 / @gliriel, Why have you created two new accounts? @Dan Bruhn

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How do I Bulk Delete & Update 1 Million Incident Records in Customers Production Environment ?

A customer has requested the bulk deletion and bulk update of nearly one million Incident records in their live ServiceNow production instance. What platform-native tools, background processing mechanisms, and data-handling strategies would you evalu...

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