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Community activity

Catalog Items not visible on Service Portal

Hello Folks, In our instance, users are able see catalog items in ESC but not on Service Portal, on SP users can see categories but when click on category no catalog items are visible, and there are no user criteria that is restricting, if there is s...

  • Question

Time Sheet Portal with Resource Assignments

SAFE HARBOR / DISCLAIMER: This article describes a proposed solution to support this use case. Please note that ServiceNow may offer an out-of-the-box solution for the issue described below in the future. The proposed solution requires customization;...

  • Article
  • Resource Assignment
  • Resource Management
  • SPM
  • Time Card Management
  • Time sheet
  • Time sheet Portal

Resolved! I need Prep suggestions for CSA exam

Hello everyone I am gearing up for the CSA exams. I have followed the ServiceNow University Path, but i need mire practice materials. So please share your pointers and materials. Thank you! Thank you!

  • Question

Releases and Upgrades Schedule 2026

Reaching out to ask when we are likely to know the rough timetable for the 2026 general releases? Is the cadence of general releases moving out next year? We are in the process of high level planning for 2026, and need to start considering the impact...

  • Question

Copying Localized Data

We have a request to copy localized Spanish Data from one translated text field into another translated text field.  Our intent is to use a run script for this action so I would like to know what nomenclature I should be using in a script to allow th...

  • Question

Resolved! How to Remove Log in Menu Item

Currently when logged out of the instance, the user has a "Log in" Menu item displayed at the top right. I want this removed so they only use the available options on the landing page. Where is this being controlled? There is no specific menu item li...

  • Question

Change management CI for patchingall workstations

Hi there, we are recently live in SN and someone asked us if we can just create a CI called "All workstations" or "All Servers". The reason is when they patch or do large scale updates, they are not sure what to choose for a CI since we make choosing...

  • Question
  • Change Management

Best Practice to Track Legal Hold for Assets, Hard Disks & VMs

Hello Community,I’m looking for best-practice guidance on handling Legal Hold scenarios in ServiceNow.Currently, when a laptop/computer goes into Legal Hold, the HAM team collects the device, and we mark it using a custom Legal Hold checkbox on the c...

  • Question
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