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Australia Release Preview The Developer Passport: Starting Now Pack your bags! We're headed for the Australia release. Join us for a week of live hands-on demos and real-time Q&A with ServiceNow Product Experts, prepping you for upcoming features. Click below to learn more! Learn more What`s New Popular Posts More The latest in Community Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Juhi Poddar Specialist Juhi Poddar MVP 2026: My Community Power The ServiceNow Community has been an integral part of my professional journey. What... Read More Its_Azar Specialist Stop Blaming Performance — Start Fixing Your Business Rules Let’s talk about somet... Read More Its_Azar Specialist now assist greyed out Im not able to interact with now assist, its greyed out    Read More Its_Azar Specialist Virtual agent chat to display agent topics Hi all, i have created an aagent in agent studio, and i want to use that in virtual... Read More Prasanna_Patil Specialist How to capture encrpted data on incident for non itil user Hello Team, We have bu... Read More prerna_sh Specialist Virtual Agent Custom Topic Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Introducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here. Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Understanding Field Styling in ServiceNow: Forms vs Lists Field styling in Servi... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Office Hours with Frances Frei -- Becoming a Self-Aware Leader Hosted by jasminecole 13 Mar, 2026 09:00 AM PDT Event Details Online Save the Date | Las Vegas SNUG | March 16 Hosted by tarasringar 16 Mar, 2026 10:00 AM PDT Event Details Online Tribal Nations - Webinar Series: Reducing Waste- Hardware and Software Management Hosted by Mayleen Fitzcha 16 Mar, 2026 11:30 AM PDT Event Details Online Unlock Value with AI Driven CMDB Data Foundations Hosted by Amanda Martinez 17 Mar, 2026 05:30 AM PDT Event Details Online Unlock Value with AI Driven CMDB Data Foundations Hosted by Amanda Martinez 17 Mar, 2026 05:30 AM PDT Event Details Online Unlock Value with AI Driven CMDB Data Foundations Hosted by Amanda Martinez 17 Mar, 2026 05:30 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

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Adobe Contract Type

We have a contract type of "Value Incentive Plan (VIP)" and as there is no choice for this in either the contract or entitlement forms, wanted to get input on which table to add this to.  Getting conflicting answers but figure this is a common situat...

  • Question

Cannot login to Get Support page

Hi All, I was trying to create a support ticket regarding my training course progress got stuck even I had finish the whole course, but every time when I try to login to the "Get Support", I got message:Sorry you can't login with this ServiceNow ID.D...

  • Question

Project Security - Confidential Flag

We have been experimenting with the confidential flag to prohibit Contracted PMs from seeing other projects.  The only way I can see this being workable is if ALL projects are automatically marked as Confidential, and the PMs can ad hoc allow contrac...

  • Question

Now Assist Usage reports

Hi Team, Recently we have implemented Now Assist for ITSM skills in our project.Our client has asked some info as below-  1) How effectively are the Now Assist for ITSM skills being utilized within the project?2)What benefits have been achieved by ac...

  • Question

How Should End Users Create Knowledge Articles in the Zurich release?

     In the Zurich release, users with the Admin or ITIL roles can select Knowledge → Create New and are directed to the Knowledge Center, where they can create new articles using the new experience.     However, users such as Business Stakeholders o...

  • Question
  • KCS

Resolved! CSM Professional Suite Retired Learning Issues

Hello everyone,I was pursuing the CSM Professional Suite. I have everything but the NLU Fundamentals and Virtual Agent Simulator, which have been retired. How do I complete this suite? Here is the link to the path:  https://learning.servicenow.com/lx...

  • Question

On-Demand Course progress stuck

Hi All, For last 3 days, the learning progress keep getting stuck even I had finish the training courses. Does anyone had came across this and share how to resolve it?The three courses I found having the same problem are:1. How Do AI Agents Learn and...

  • Question

Resolved! SCOM 2022 version not found

Hi, We are using Integrations Launchpad to Integrate SCOM 2022 with ServiceNow. However, we are facing this issue:We have followed all the steps in the document - Configure the SCOM connector instanceAnd have uploaded the .dll files in ecc_agent_jar ...

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