ServiceNow Community

Flow designer to run in loop until we get desired output

Hi,I'm running a API from custom flow action to get the order tracking status1. from the API i will get status of package as string value(In Transit, Pending, Delivered)2. if the state is other than In Transit or Delivered i need to wait for certain ...

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Widget

I’m facing an issue in a custom Service Portal widget that displays Active Access Requests (RITMs) for my team. When the team has a small number of RITMs, the widget works fine, but when the count grows large (around 3000), the widget fails with a 41...

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Strategic priority is not editable by others except owner

Hi Experts, User has reported issue that the strategic priority record is not editable by other users except owner. When we checked we dont see contributor field option which is available in Goal records to allow other users to edit the record. Pleas...

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Unable to navigate Form Context Menu in Task Board

Hi, I am currently going through my onboarding and unable to find " Form Context Menu" to Add to Visual Task Board. Appreciate any kind of help. Thank you Manisha

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Resolved! How to create an ATF test step to Click 'ADD' button and then select fields from the pop up window?

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How to Sync ServiceNow Group and Group Member data from PROD with same IDs Via API Call

How can we design an API-based solution in ServiceNow to mirror Group and Group Member data from PROD to lower instances (DEV / TEST), ensuring that newly created or updated groups and their members are synced and retain the same sys_id across instan...

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How find Normalization errors

Hi teamHow to find normalization errors after importing entitlements data in ServiceNow in Sam?Thanks, and RegardsBharath

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Certificaton Expired And need Help

Hello,I switched companies about a month ago and didn't have access to my service now. I took the exam in September and passed and now that I switched my work account to my personal email, it's saying that it has expired. Who can I reach out to resol...

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Presales certification

Please guide and hare Links for any ServiceNow presales certifications

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List of All ServiceNow Certifications Certifications in ServiceNow

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Dashboard in Workspace

Hi Team, How to add a platform analytics dashboard in Landing page of workspace Thanks in Advance

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The following fields contain errors: Resolution code

Hello Community,I wanted to share a quick fix for a blocking issue I discovered in Problem Management within the Service Operations Workspace (SOW) after upgrading to the Yokohama release (specifically glide-yokohama-12-18-2024__patch7-hotfix2b-10-2...

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To set the User Preference "Current start Page" from blank to "Use the default" for All users

Hi All, We have created Custom landing page in Next experience UI Builder and We have set the glide.next_experience.user_selected_landing_page_enabled system property to TRUE to allow users to change their landing page via their preferences. In Displ...

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Call Email client from UI Action

Hi,I have a requirement where I want to call an email client template through a UI Action. I have 2 email client templates on the same table. What I want to do is call one template from the OOB Functionality and the other using a UI Action.Now the is...

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Automated Test framework

Hi, I want to test, using ATF, that when a Change is generated from an Incident through the UI action, the Change number created matches the value populated in the Incident’s Change field under Related Records. If this is feasible in ATF, please pro...

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