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The ServiceNow MVP Class of 2026 Introducing the 2026 ServiceNow MVPs The 2026 class is our largest yet. Ready to meet this year’s ServiceNow MVPs? Click below to watch each member of the program introduce themselves, and keep an eye out for their content within the Community! Meet the MVPs! What`s New Popular Posts More The latest in Community Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Juhi Poddar Specialist Juhi Poddar MVP 2026: My Community Power The ServiceNow Community has been an integral part of my professional journey. What... Read More Its_Azar Specialist Stop Blaming Performance — Start Fixing Your Business Rules Let’s talk about somet... Read More Its_Azar Specialist now assist greyed out Im not able to interact with now assist, its greyed out    Read More Its_Azar Specialist Virtual agent chat to display agent topics Hi all, i have created an aagent in agent studio, and i want to use that in virtual... Read More Prasanna_Patil Specialist How to capture encrpted data on incident for non itil user Hello Team, We have bu... Read More prerna_sh Specialist Virtual Agent Custom Topic Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Introducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here. Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Understanding Field Styling in ServiceNow: Forms vs Lists Field styling in Servi... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: What's New in the Q4 Store Release for ITOM AIOps (APAC) Hosted by ServiceNow 4 Mar, 2026 06:00 PM PST Event Details Online ServiceNow Government Forum 2026 (formerly Federal Forum) Hosted by HollyHorton 5 Mar, 2026 05:00 AM PST Event Details Online ServiceNow Government Forum 2026 (formerly Federal Forum) Hosted by Alicia Puccio 5 Mar, 2026 05:00 AM PST Event Details Online Turn Curiosity Into Capability | ServiceNow AI Summit Calgary | March 4-5 Hosted by Brandie 5 Mar, 2026 07:00 AM PST Event Details Online Join us in Calgary at the ServiceNow AI Summit | March 4-5, 2026 Hosted by Brandie 5 Mar, 2026 07:30 AM PST Event Details Online We're Back in Calgary! ServiceNow AI Summit | March 4-5, 2026 Hosted by Brandie 5 Mar, 2026 07:30 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Subtopics widget customization

We are currently on the Yokohama version of ServiceNow. I am hardly a developer and have been learning Employee Center and Pro over the last two years as we have transitioned our whole intranet over to this platform. In our employee taxonomy, we have...

  • Question

Are you actually using keywords / meta / tags in a structured way?

Hey! I’m a bit confused about the whole metadata / keywords / tags topic in ServiceNow KM.In different videos and material I see things like “Use meta and tags on knowledge articles for relevancy. AI Search utilizes meta and tags for relevance.” Soun...

  • Question

related list

I need a related list on Incident form. It should only list emails that the subject starts with P2 for that incident. if now emails we dont want the list to show at all

  • Question

Error on Report : Customizatoin

Hi Community, When i was working on the report for the Geomap data visualizations.I just want to know whether, is there way to customize the error. In this report it show Cannot generate the report. I know there is no records, based on the conditions...

  • Question

Unable to validate professional email on Credly

As the post title says, I've tried to link my professional email id to my Credly account, which is registered on my personal email.  I'm currently unable to accept ServiceNow Learning badges on Credly because my professional email isn't verified. Whe...

  • Question

How is cmdb_rel_team populated & used?

Prepping a client walkthru with the latest NowCreate deck(s), and discovered a recommendation to populate cmdb_rel_team, but cannot find any additional information on how to populate (assume groups) and what this affects.  Is there a process around t...

  • Question

Cis data Foundation - estudo PTBR

Segue um material em português com um resumo de estudo que fiz para a minha avaliação sobre Data Foundation em Português. Espero que ajude a comunidade Brasileira com alguma dificuldade com a língua inglesa.  Não substitui a execução do plano de estu...

  • Question

Preparing team for HAM implementation - Looking for Guidance

I'm the Sr IT asset manager for St Jude and we're prepping for HAM implementation.  For those who've done this, how did you prepare your teams regarding change management, process changes/updates, general education?So far, we've done:Team leads/manag...

  • Question

Resolved! Knowledge Article Samples For each of the KA Template

Hi! Does anyone here have any actual ServiceNow KB Articles for each of the Templates available by default? Would like to use these samples to further classify and eventually decide the type of Template we would like to enforce when creating new KAs....

  • Question
  • Knowledge Management

What Is Financial Services Operations (FSO)?

This article is your starting point for Financial Services Operations (FSO). It gives a quick overview of what FSO is, what it’s used for, and how it supports service operations across banking, insurance, and wealth. From here, you can jump into foun...

  • Article

Knowledge 26 の歩き方

Knowledge 26 参加者向けのワンストップ情報記事   Knowledge とは？   Knowledge 26(以下K26)は、アメリカ・ラスベガスで2026年5月5日-7日に開催を予定している、ServiceNowのAIの最新情報が集結する3日間の有償イベントです。   CEO Bill McDermottおよび製品責任者Amit Zaveryの基調講演でServiceNowのビジョンやプロダクトの最新情報をご紹介します。 Knowledge 2026のご案内（Developer向...

  • blog
  • KNOW26

Help us improve ServiceNow University!

Hi everyone, I’m looking to connect with ServiceNow University users who have had experience with the testing lab/simulator as part of a course. Our UX team is doing a study to improve future experiences.If you’re interested, sign up to participate: ...

  • Question

Resolved! Workspace - How to add a specific catalog item to a workspace

I am sure I'm missing something obvious here but hoping you can help. I have a particular catalog item which I want to add to a custom workspace. I have added a page to the workspace and used the "catalog item" option from the content. On the right, ...

  • Question
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