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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by jordancbaron Stirring Things Up: September's Community Cafe Welcome to the September Community Cafe! We may be a little late pouring this month... Read More Posted by jordancbaron CreatorCon is Coming to World Forum Chicago! Hey, ServiceNow Community! Clear your calendar for September 18, 2025. You won’t wa... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by jordancbaron Register for TechNow, Live Code, and More: July’s Community Cafe For over a year, the C... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More Posted by jordancbaron Missed Knowledge and CreatorCon 2025? Here’s How to Catch Up Missed Knowledge and C... Read More Posted by ServiceNow From bold ideas to bold transformation: a Knowledge 2025 customer success recap Keep the Knowledge 202... Read More Posted by Earl Duque Yokohama Content Archive Your Yokohama release is here! The Developer Advocate content is being done differe... Read More Posted by Kristy Merriam Playbook Localization in Yokohama: Making Global Workflows Effortless Playbook Localization ... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More mayankkumar Specialist ServiceNow CSA Discounted Voucher Hello community,-------------------------------------------------------------------... Read More Ramya V Specialist Customizing Mobile Card Views with Mobile UI Rules in ServiceNow Customizing Mobile Car... Read More JessicaLanR Specialist Letters to a ServiceNow BPC: My Journey and Why I Wrote This Book When I first started a... Read More Its_Azar Specialist Role needed to call rest API I have a Record Producer in Service Portal. On change of a field, I call an endpoin... Read More Prasanna_Patil Specialist Mapping of roles with license Hello all does anyone have idea about the table in servicenow where roles are mappe... Read More RohitGeorgV Specialist String to Price field mapping From external system to transform table I'm receiving the amount as- 100 EUR which ... Read More Ramya V Specialist Adding More Details to Record Cards in the Mobile App Adding More Details to Record Cards in the Mobile AppS... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ANZ - Register Now for 2025 Oct Enterprise Architect Vision Series - (Recorded Session & Live QnA) Hosted by Vinitha Chukkala 30 Sep, 2025 04:00 PM PDT Event Details Online Live on ServiceNow: [JPN] What's New in the Zurich release for ITOM Visibility & Cloud Accelerate Hosted by Lolita Honkpo 30 Sep, 2025 06:00 PM PDT Event Details Online Live on ServiceNow: [JPN] What's New in the Zurich release for ITOM Visibility & Cloud Accelerate Hosted by Lolita Honkpo 30 Sep, 2025 06:00 PM PDT Event Details Online APJ - Register Now for 2025 Oct Enterprise Architect Vision Series - (Recorded Session & Live QnA) Hosted by Vinitha Chukkala 30 Sep, 2025 08:30 PM PDT Event Details Online Live on ServiceNow: [APAC] Security Incident Response Roadmap Hosted by Lolita Honkpo 30 Sep, 2025 09:00 PM PDT Event Details Online Live on ServiceNow: [APAC] What's New in the Zurich Release for Customer Success Hosted by Lolita Honkpo 30 Sep, 2025 10:00 PM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Resolved! How to classify Brocade as a Storage Switch, Not IP Switch

I have a request that all Brocade devices be classified as cmdb_ci_storage_switch.  Currently they end up in cmdb_ci_switch.  I've modified the model to remove IP Switch but when I run Discovery it adds IP Switch back and the devices stay IP Switches...

  • Question

Look up all "true" values for use in a Flow

Hello!Not sure this is something possible, but I'm hoping to simplify some of how I build an app I've just started on. I'm going to currently have a whole bunch of True/False fields that drive lookups for other information as part of the "intake" for...

  • Question

Now Assist (AI) Agent Connection to Live Agent not working

We are attempting to set up NowAssist for our portal, using an LLM AI Agent (Ava StarIQ).  I have modified the oob Topic for Connecting to a live agent to include a question for the user to answer.  This will route them to the correct queue.  It was ...

  • Question

Click Navigation into Tabs in Strategic Planning Workspace for EAP?

Can EAP be enabled so that clicking a link opens records in tabs inside SPW instead of navigating away from the current page to the record? This is how navigation works in Service Operations Workspace, and it's wonderful. I'd love to see the same fun...

  • Question
  • Agile Development
  • Scaled Agile Framework (SAFe)
  • Service Portfolio Management

Now Learning Course: Developer Sandbox Basics

If you’ve ever tripped over a teammate’s changes in a shared instance, you know the pain of collisions. Developer Sandboxes are designed to end that. Instead of slowing down on a single dev environment, every builder gets their own isolated workspace...

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October Partner Enablement Webinars

No tricks, just treats, our October partner sessions serve up sweet insights to power your next move!    Register here   AI Navigator Series •Oct 7– Now Safely develop AI for your security organization •Oct 22 - Accelerate Alert Triaging with AI Agen...

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Announcements

Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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