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Brazil release One Al experience. Autonomous work by design. Join us for the Brazil Release on November 5th at 10:00 a.m. PT Add to Calendar What`s New Popular Posts More The latest in Community Posted by aastha14 Ask Me Anything about AI Skills and Agents for Incident Management Hi everyone, I'm Aasth... Read More Posted by jordancbaron Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Posted by jordancbaron Join the now[dev]26 Hackathon: Build Something the World Has Never Seen Ready to spend a day b... Read More Posted by jordancbaron The CreatorCon 2027 Call for Content Is COMING SOON The CreatorCon 2027 Call for Content Is COMING SOON He... Read More Posted by laszloballa When AI Can Write a Thousand Answers, What's Yours Worth? Key takeaways A commun... Read More Posted by Eric L Ask Me Anything with the Flow by ServiceNow Team Hi everyone, I'm Eric, a Product Manager at ServiceNow... Read More Posted by SujanDutta ServiceNow Action Fabric: A detailed walkthrough All You Need to Know About ServiceNow Action Fabric Se... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by laurenmcman Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More
Popular Posts Posted by patrick decarlo Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Tejas Adhalrao Specialist ServiceNow Instance Cloning: A Beginner’s Guide 1. What is instance cloning? Instance cloning in Servi... Read More Juhi Poddar Specialist 🔍 Improving AI Search Results with a Synonym Dictionary and a Boost Rule Introduction Search do... Read More Shivalika Specialist portal page visibility issue Hello Community members, We have created a custom portal and the homepage there has... Read More George_1 Specialist Dashboard report records open in Native UI when Next Experience is OFF (CSM Workspace) A dashboard is configu... Read More George_1 Specialist Dashboard Reports Open in Native UI Instead of Workspace (CSM/SOW) When a report is opene... Read More sejal1107 Specialist Problem Model selection on workspace We have 2 problem models 'A' and 'B'. I have created an interceptor on problem to c... Read More Prasanna_Patil Specialist Stocktiker requirements Hi all, We are integrating stocktiker on service portal. Hence can anyone suggest what should be functio... Read More Ramya V Specialist How to Enable Now Assist for Work Order Task Closure in FSM Mobile Overview Now Assist fo... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: SPM Academy - Measuring SPM AI Adoption From Usage to Value Hosted by ServiceNow 29 Oct, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Platform Academy - Configuring AI Control Tower Hosted by ServiceNow 29 Oct, 2026 09:00 AM PDT Event Details In person Office Hours Live with Frances Frei — Listen Visually — w/ Linette Voller (APAC) Hosted by jasminecole 30 Oct, 2026 03:00 AM PDT Event Details In person Office Hours Live with Frances Frei — Listen Visually — w/ Linette Voller (AMS) Hosted by jasminecole 30 Oct, 2026 09:00 AM PDT Event Details Online Virtual Demo: Super Intelligence Control Tower: Manage the full lifecycle of any AI asset Hosted by Carrie Lea 3 Nov, 2026 05:00 AM PST Event Details Online Cyber Asset Intelligence and Identity in the AI Agent Era Hosted by ShaunaV 4 Nov, 2026 08:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

How Do You Identify Workflows That Need Improvement?

Hi everyone, I’m interested in how teams identify inefficient workflows and decide what to improve first.I work in medical billing with Avenue Billing Services, where tasks such as tracking claims, reviewing information, and following up on outstandi...

  • Question
  • Workflow Data Fabric

ServiceNow Instance Cloning: A Beginner’s Guide

1. What is instance cloning? Instance cloning in ServiceNow is the process of copying data and configuration from one ServiceNow instance to another. Why Do We Clone ?  PROD to TEST Suppose a company has three ServiceNow instances: DEV, TEST, and PRO...

  • Question

now assist AI

Hi all,  Could you please guide me, to implement email recommendation Now Assist AI in Australia version, which I need to implement in my instance

  • Question

Unable to click on contact button on contact card

Hello Community,There is contact card in SOW. That contact card have contact button. When requested for and opened by are same then this button is clickable.But when requested for and opened by are different, this this button is non-clickable.Please ...

  • Question

Reference fields on a scoped custom table don't show data in the list view

I have a scoped custom table that has fields referring to another custom table in the same scope. The fields are populated when a record is created. However, when I look at the list view of the table, none of the information displays. If I use a Back...

  • Question

IDEA - Work Notes and Comments input not visible

Hello, I have found out an issue on an instance I manage. After upgrading to Australia version, on the Idea form (idea table) on PROD environment I cannot input any work note or additional comments, since they are not visible. when trying to create a...

  • Question

Remove Welcome Page from Playbook

I created a playbook that did not have a welcome page when triggered. I started to mess around with creating variants of the playbook and that is when the welcome page came into play. I deleted all my variants and just have the base playbook, but the...

  • Question

Platform Analytics Filter (Breakdown)

Hi all,I’m building a dashboard using visualisations linked to HRSD PA indicators. The dashboard will be used by senior stakeholders who won’t have access to the underlying HRSD data, only the PA scores.If I add dashboard filters based on breakdowns ...

  • Question

Instance A to B Works, but Instance B to A Fails with 401 Unauthorized

Hi Community, I am working on an Incident integration between two ServiceNow instances using REST Messages and a Scripted REST API. Current Status: - Instance A to Instance B is working successfully.- Incidents are created correctly in Instance B.- S...

  • Question

Sync Life Cyle Stage and Life Cycle Status fields between Asset & CI

I have a scenario while working on syncing of fields between asset & CI . There are out of the box mappings between Asset & CI for hardware status and Install Status but there are other fields like life cycle stage and life cycle stage status on CI &...

  • Question
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