Sync Life Cyle Stage and Life Cycle Status fields between Asset & CI

AP_Akash_07
Tera Contributor

a month ago

I have a scenario while working on syncing of fields between asset & CI . There are out of the box mappings between Asset & CI for hardware status and Install Status but there are other fields like life cycle stage and life cycle stage status on CI & Asset . If we change the Asset state & substate it only changes the install status and not lifecycle fields .Any way we can sync these fields .

 

I checked the lifecycle & lifecycle mappings and enabled lifecycle sync but those field does not sync onty the install status .

 

I want to know the process if any or if I am getting something wrong ,I even checked the Business Rules & System properties ,everything is active .

 

Looking forward to expert advice & Solutions .

 

Thanks !

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AP_Akash_07
Tera Contributor
In response to shubhamseth

a month ago

Hey @shubhamseth Thanks for your reply and the useful links ,but my concern is even after enabling the property mentioned to sync lifecycle between asset and ci ,and also enabling life cycle asset fields sync UI Action , the lifecycle fields do not sync ,the changes still reflect on hardware status & install status on the CI .Hence I want a solution to fix this .Looking forward for help ,thanks 🙂 

 

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