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Tag-Based Discovery – Ability to Exclude Specific CI Classes from Results

Sravani36
Tera Expert

Hello Team,

We are using Tag-Based Discovery in ServiceNow and have configured tags to identify and list Configuration Items (CIs). The functionality is working as expected, and the discovered results correctly display the CIs associated with the selected tags. The concept is similar to the Tag-Based Service Mapping approach described in our internal documentation.

However, we have a requirement to exclude specific CI classes from the discovery results even when those CIs contain the selected tags.

 

Thank you

Sravani C

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