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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron The CreatorCon 2026 Call for Content is Open for Business! Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by jordancbaron Stirring Things Up: September's Community Cafe Welcome to the September Community Cafe! We may be a little late pouring this month... Read More Posted by jordancbaron CreatorCon is Coming to World Forum Chicago! Hey, ServiceNow Community! Clear your calendar for September 18, 2025. You won’t wa... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by jordancbaron Register for TechNow, Live Code, and More: July’s Community Cafe For over a year, the C... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More Posted by jordancbaron Missed Knowledge and CreatorCon 2025? Here’s How to Catch Up Missed Knowledge and C... Read More Posted by ServiceNow From bold ideas to bold transformation: a Knowledge 2025 customer success recap Keep the Knowledge 202... Read More Posted by Earl Duque Yokohama Content Archive Your Yokohama release is here! The Developer Advocate content is being done differe... Read More Posted by Kristy Merriam Playbook Localization in Yokohama: Making Global Workflows Effortless Playbook Localization ... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More mayankkumar Specialist ServiceNow CSA Discounted Voucher Hello community,-------------------------------------------------------------------... Read More Ramya V Specialist Customizing Mobile Card Views with Mobile UI Rules in ServiceNow Customizing Mobile Car... Read More JessicaLanR Specialist Letters to a ServiceNow BPC: My Journey and Why I Wrote This Book When I first started a... Read More Its_Azar Specialist Role needed to call rest API I have a Record Producer in Service Portal. On change of a field, I call an endpoin... Read More Prasanna_Patil Specialist Mapping of roles with license Hello all does anyone have idea about the table in servicenow where roles are mappe... Read More RohitGeorgV Specialist String to Price field mapping From external system to transform table I'm receiving the amount as- 100 EUR which ... Read More Ramya V Specialist Adding More Details to Record Cards in the Mobile App Adding More Details to Record Cards in the Mobile AppS... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: [APAC] What’s new in the Zurich release for CSM and Now Assist Hosted by Lolita Honkpo 1 Oct, 2025 10:00 PM PDT Event Details Online Live on ServiceNow: [APAC] What’s new in the Zurich release for CSM and Now Assist Hosted by Lolita Honkpo 1 Oct, 2025 10:00 PM PDT Event Details Online Live on ServiceNow: [APAC] What’s new in the Zurich release for CSM and Now Assist Hosted by Lolita Honkpo 1 Oct, 2025 10:00 PM PDT Event Details Online Call for Speakers – Save the Date Hosted by Heather Strukus 2 Oct, 2025 06:00 AM PDT Event Details Online Upcoming SNUG: Call for Sponsor Hosted by Heather Strukus 2 Oct, 2025 06:00 AM PDT Event Details Online Don't miss out! Iowa SNUG | October 2, 2025 Hosted by Heather Strukus 2 Oct, 2025 07:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

On change Scripting Help

I have 2 variable that influences another variable. Lets call the first variable tomato. Tomato is a yes or no variable type and is set to mandatory and defaulted to none when the catalog request form loads. The second variable, let's call it bread, ...

  • Question

Resolved! Modify view for CI clicked from Incident

I have configured the SOW view for CIs so when I open a CI in the workspace it shows with this view. However, if I open an incident and click on the CI that is on the incident, the CI opens in the Default view. How can I have the CI open in the SOW v...

  • Question

How to prevent Discovery to update few CIs?

I have few windows CIs who are active and working in the data center but due to some reason, we want to set them to retired in ServiceNow CMDB. We dont want Discovery to touch those retired CIs. Is it possible? PS - I thought of using identification ...

  • Question

Denoting Recently assigned cases in HR Agent Workspace?

We have a use case we're trying to solve: Our Agents would like to see some sort of signifier that a particular case was recently assigned to them (regardless of state) in the HR Agent Workspace. Something like bolding the case until clicked on. I kn...

  • Question
  • Case and Knowledge Management
  • Human Resources Service Delivery

Cannot find UX Macrocomponent in UI Builder

 Hey Experts, I have this page which redirects all my business stakeholders to a certain page. I want to configure this page but unable to find it in the UI builder. Please guide.  Thank you!

  • Question

WTASK ticket Assigned To person is not receiving email notification

When the WTASK ticket is assigned to a specific user, that user is not receiving the email notifications.  Other members of the group do receive the email notification when the WTASK ticket is assigned to him/her.  In the Sent emails view, I have not...

  • Question
  • email
  • email notification
  • Email script
  • email template

Unable to Enter Text in Now Assist Panel

Hi Community,I'm trying to use the Now Assist panel, but the text input field appears to be disabled, and I can't type anything.The panel displays the message: "Hmm, actually, it looks like Now Assist isn't set up to help you with anything right now....

  • Question

Installs requiring action on License work bench

When you run reconciliation, SAM Pro shows the software installs which are unlicensed, requiring action and ones that have been ignored from licensing. This provides indepth details to the SAM Managers to understand their installs for a specific prod...

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Announcements

Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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