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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by jordancbaron Stirring Things Up: September's Community Cafe Welcome to the September Community Cafe! We may be a little late pouring this month... Read More Posted by jordancbaron CreatorCon is Coming to World Forum Chicago! Hey, ServiceNow Community! Clear your calendar for September 18, 2025. You won’t wa... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by jordancbaron Register for TechNow, Live Code, and More: July’s Community Cafe For over a year, the C... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More Posted by jordancbaron Missed Knowledge and CreatorCon 2025? Here’s How to Catch Up Missed Knowledge and C... Read More Posted by ServiceNow From bold ideas to bold transformation: a Knowledge 2025 customer success recap Keep the Knowledge 202... Read More Posted by Earl Duque Yokohama Content Archive Your Yokohama release is here! The Developer Advocate content is being done differe... Read More Posted by Kristy Merriam Playbook Localization in Yokohama: Making Global Workflows Effortless Playbook Localization ... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Selva Arun Specialist Understanding the "Archive Unique Certificates" Table in ServiceNow Certificate Management Issue Description Whil... Read More Selva Arun Specialist Knowledge Article: Supplemental Guide to Nutanix Acropolis Discovery in ServiceNow Overview This knowledg... Read More Selva Arun Specialist ServiceNow SQL Server Discovery Troubleshooting: The Hidden TCP Port Issue!! Summary: This knowledg... Read More Selva Arun Specialist Can we apply CMDB DATA Manager policies on the Non CMDB CI table? Hi Community, I have a... Read More Rampriya-S Specialist Auto-Label Blocked Stories in Agile Visual Task Board (VTB) Hi everyone, When work... Read More Selva Arun Specialist Understanding WAP and WLC Discovery in ServiceNow: A Real-World Investigation When 500 Access Points... Read More Selva Arun Specialist Manual Certificate CI Creation in ServiceNow!! Manual Certificate Configuration Item Creation in ServiceNow A Complete Guide for S... Read More Rampriya-S Specialist Zurich Release: New Products, Smarter Building Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: Fuel AI Agents and Workflows with real-time contextualized data Hosted by Lolita Honkpo 24 Sep, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: Fuel AI Agents and Workflows with real-time contextualized data Hosted by Lolita Honkpo 24 Sep, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: Fuel AI Agents and Workflows with real-time contextualized data Hosted by Lolita Honkpo 24 Sep, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: What's New in the Zurich release for Legal and Contract Operations Hosted by Lolita Honkpo 24 Sep, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: What's New in the Zurich release for Legal and Contract Operations Hosted by Lolita Honkpo 24 Sep, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: ServiceNow Impact Academy Hosted by Lolita Honkpo 24 Sep, 2025 09:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Stories and Sprints - Who is moving my stories?

How do I determine who is moving a story in or out of a sprint?  I don't see the change marked in the "notes" section of the story. Am I missing something? 

  • Question

How to convert attachment to Base64 format?

Hi Community,I am working on an integration where the 3rd party system requires ServiceNow attachments to be sent in Base64 format.How to achieve this?Regards,Ritik

  • Question

Extending the Catalog Task table (sc_task)

The last relevant community post I could find on this topic was from 2015.  And the consensus then was clearly "strongly advise against." I want to bring it up again to see if anything's changed.  I'm not so ambitious that I want to extend the whole ...

  • Question

Hacktoberfest 2025: Building with ServiceNow, Giving with Hack4Good

  It’s almost here! The air is getting crisp, and our keyboards are getting ready. Hacktoberfest is back, and this year is special.    CALLING THE ENTIRE SERVICENOW BUILDER COMMUNITY!    This marks the 9th year that the ServiceNow community has part...

  • blog

Report on completion of playbook tasks

Hi Team,  I need a report to be created on completion of playbooks as analysts closing FSC cases with out using 100% of playbook, so I got a requirement to create a report on playbook where the below mentioned image shows pending complete etc., pls g...

  • Question

Hide Worknotes from activity in incident table

Hi, I have a requirement to hide the worknotes field for certain users having a role. now that field is hidded the user can see the worknotes entered in the activities, Is there any way to hide the worknotes in the activities as well.

  • Question

Widget flow in service portal

Hi, Need information about widget restriction in service portal.currently we are having 6 clients , in one of the client portal they requested to build the new widget which should be visible to only one client portal .can we do this requirement in th...

  • Question

Migration Center Results Questions

Zurich Patch 0 We recently ran a bulk migration and are reviewing the results in the Migration Center. We have not activated the migrated content. We have the following questions: Why are single scores shown in decimal format in some migrated reports...

  • Question

Resolved! Guidance on ServiceNow Micro-Certifications

Hello Everyone, I am looking to pursue a few ServiceNow Micro-Certifications but have been unable to locate the correct courses on the portal. Could someone confirm if these are currently available and, if so, share the appropriate links? The micro-c...

  • Question

Restriction on the sys_attachment table

Hi All, We need to block access to certain data for certain internal collaborators (access only to certain ticket types for a predefined list of customer accounts).Overall, we've managed to configure our profiles correctly using ACLs on certain table...

  • Question

Now Assist Guardian FAQ

What is Now Assist Guardian? Trustworthy and responsible AI empowers customers and participants in the AI lifecycle to make informed decisions. NowAssist Guardian is a built-in platform component that ships with our GenAI Controller and is key to Ser...

  • Article

ServiceNow CoPilot Agent Topics

Hello SN Community,       I'm currently in the process of building a CoPilot agent for ServiceNow.  I was able to connect successfully to our DEV instance and add two tables (incident and sys_user) rather easily within CoPilot Studio. The issue I'm h...

  • Question
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