ServiceNow Community

Are there conditions to reschedule (or retarget) a release? If so, what are they?

Are there conditions to reschedule (or retarget) a release? If so, what are they?I am doing testing in the development environment and have created new releases. When i attempt to reschedule the release there are a multitude of cases where the releas...

Question

changes in order now using "try it" option from catalog item

from above screen shot, I need to remove "Estimated Delivery Date of Complete Order:" and instead of request number , I need RITM number, Please let me know, how to do it

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Any better solution than creating custom scoped app that contains CryptoJS library

Hello all, I am looking for a better solution than the below. Anyone have anything more modern or elegant than this? Signing API Requests with CryptoJS - Live Coding Happy Hour for 2019-01-18 - YouTube Thank you.

Question

The "Generate Time Cards" button doesn't work for the Team Space project task table

The "Generate Time Cards" button on the Team Sheet Portal doesn't work for the Team Space project task table. The button generates cards for the Project Task (pm_project) table, but not for the TeamSpace Project Task table.Please advise on how to sol...

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Resource Management
Time Card Management

Users assigned the relevant role will be automatically redirected to a new screen after logging in.

I was looking for a way to automatically log in to the employee center using SSO. https://www.servicenow.com/community/sysadmin-forum/i-want-to-enable-m365-users-to-log-in-to-the-employee-center/m-p/3532275#M22970 However, the method you suggested d...

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Set CI Default view to be the same for All Classes

the subclasses are not inheriting the CI default view of the parent class, and I would like them to have the same view. Every CI class is having its own view.

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Default Lists not showing for non admins

Good afternoon, We are currently carrying out regression testing for the Australia release in a sub-production instance, and the default lists are not appearing for non-admin users. The message shown is: “One or more property values are invalid.” I h...

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ServiceNow CIS-DF Exam Weightings & Topic Analysis

The ServiceNow Certified Implementation Specialist – Data Foundations (CIS-DF) exam needs a strategic mindset when it comes to the CMDB and CSDM. To pass the exam, you need to be aware of the relative weight and number of questions for each domain. T...

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Microsoft Defender: Connection Fails Due to Role Permissions

The Problem When configuring the native Microsoft Defender connector in ServiceNow SIR, the connection test fails with an authorization error — even when the required API permissions appear to be configured in Azure. Root Cause The permissions were ...

Article

Parallel Approvals in Flow Designer

Parallel approvals have been a very common thing in the world of workflows. Today, if you try to configure the same in a flow designer, you might face a lot of issues in setting it up within a flow. Yes, You are hearing it right! Parallel approval...

Article
Developer

How to enable search button on agile board in Sprint tracking tab similar to Sprint planning

Hi All,We have a requirement to enable search on Sprint tracking in Agile board. Below is the sprint planning board where we have search bar. Similarly, there is a requirement to have it on Sprint Tracking board as well as shown near marked area in r...

Question

Special Handling Notes displaying html instead of rich text

We recently upgraded to Australia and have noticed the Special Handling Notes are now appearing incorrectly as html instead of the rich text format as expected and as it worked previously. I created a new SHN to verify if maybe previous ones were j...

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using theme builder, for next experience Change color of sub menu item

Hi, I want to change the color of text of Sub men item using theme builder for Next Experience. How to get to that option ?

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Okta - ServiceNow integration ,SAML Logout request creation failed.

Hi , Requesting help on this..Receiving the following error while testing the SSO integration with Okta.SSO Logout Test ResultsSAML Logout request creation failedBCFKS KeyStore unable to recover private key (saml2sp): Error finalising cipher data: ma...

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The 2 AM Question: Australia innovations in Service Observability, SRM, and Synthetic Monitoring

It's 2 AM and something is wrong. You know this because an alert fired, your phone woke you up, and now you're staring at a screen trying to figure out what "wrong" actually means. The first few minutes follow a familiar pattern. You open the servi...

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