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SNPI Story 1 - Build a Scoped HHD Application

Validate Task failed even though created Request Prototype module."Did you create the Request Prototype module?" Can someone help resolve this. Thanks

Question

Are drilldown kind of visualization supported in platform analytics?

Hi,I have several reports and dashboards in Classic UI. I migrated these to Platform Analytics dashboards but there are several reports and interactive filters which were not working properly in Platform Analytics , so the suggestion that came was to...

Question

Custom Widget Layout Issue in Employee Center When Switching to RTL (Hebrew)

Hello everyone,I’ve created a custom widget in the Employee Center using HTML, CSS, and JS.When I switch the system language to Hebrew (RTL), the lines and layout in the widget shift out of place, breaking the design.Interestingly, this issue does no...

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CI Maintenance During Outage

Hi All, We have a requirement such that all affected CIs in a change record should have outage records for all the affected CIs that get added in the change record and outage window should be adjustable until change implementation time is completed....

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How to color VTB Card background

Hi, Is there any way to color the VTB Cards background in the VTB Board based on certain conditions?

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How to confirm a confirm modal in client script in UI Builder

Hi,Can anyone please on the below use case:-I want to call a confirm modal in the on submit button of risk workspace.The modal should have a Yes or No buttonOn click of Yes, the page should get submitted.On No, I've to populate a message alert to the...

Question

Unable to create a breakdown with CI class in Performance Analytics

Dear Experts, I have created an indicator on the base configuration table, but i am unable to create a breakdown that will show the separation of class with count on the managed by group which is empty... Is there any use case like this.. ??? Any he...

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Performance Analytics

Action Names In UI Actions

What’s in a name? That which we call a rose by any other name would smell as sweet. William Shakespeare Have you ever wondered about the Action name field on a UI Action? The documentation for UI Action describes the Action name as Defines a name to...

blog
User Interface (UI)

Transform Map Best Practices

Transform Map Best Practices While working with transform maps, we generally have an habit of creating temporary tables for the load and leave it later once the job is done. If you have plans to reuse the import set or if they are being configured ...

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Integrations
Scripting and Coding
User Interface (UI)

why "GeneralPDF" not working, getting error like GeneralPDF not defined

Hi All,Kindly let me know why GeneralPDF not workingError : gs.addErrorMessage("PDF generation failed: " + e.message);GeneralPDF not defined.Client SCript :var responseBody = Contenthtml; var letterheadHTML = "<html xmlns:o='urn:schemas-micro...

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Need help in Report/Dahboard

I have a requirement to show list of all incidents which are new, in progress and on hold on every Monday of 2025, irrespective of whenever the incident is created.Consider an incident is created in December 2024 and it was resolved on Tuesday of sec...

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Security Center Error message on page load

Hi all, we are new to the Security Center and we were asking ourselves what this message could possibly mean. It reads: Please provide input for either acepage or link fields Can someone please explain what this message means and what causes this mes...

Question

Article - In a Catalog Item : How to Fetch Main Form Variable in a (MRVS) in Service Portal

This article explains how to access and use variables from the main Catalog Item form inside a Multi-Row Variable Set (MRVS), specifically within the Service Portal environment. Use Case : In many ServiceNow catalog items, you might want to fetch a v...

Question

Show choice list option only to certain dept/groups and for rest user remove that option.

Hi all, so I have this task whereby in a select box choice options. The variable name of that select box for example is 'Service Request' and in there have 5 options. For option 1, 2 & 3 only users belonging to a certain department or certain groups ...

Question

Guidance on how to configure Dynamic Data Binding in UI Builder for Data Vizualisation component

FolksI'm trying to configure a stacked bar data visualisation in UI Builder. I want to use dynamic data binding to a Client State Parameter that I have defined, initially with static JSON configured as the initial client state parameter value.The con...

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Now Experience UI Framework