ServiceNow Community

sys_history_set table - can we give access to user with snc_internal role

I have a user who is having snc_internal role. Now i want that user to be able to access the sys_history_set table. As i want to create a module on this table that will only open the records related to a particular table.can anyone help me out in thi...

Question

Flow designer to run in loop until we get desired output

Hi,I'm running a API from custom flow action to get the order tracking status1. from the API i will get status of package as string value(In Transit, Pending, Delivered)2. if the state is other than In Transit or Delivered i need to wait for certain ...

Question

Widget

I’m facing an issue in a custom Service Portal widget that displays Active Access Requests (RITMs) for my team. When the team has a small number of RITMs, the widget works fine, but when the count grows large (around 3000), the widget fails with a 41...

Question

Strategic priority is not editable by others except owner

Hi Experts, User has reported issue that the strategic priority record is not editable by other users except owner. When we checked we dont see contributor field option which is available in Goal records to allow other users to edit the record. Pleas...

Question

Unable to navigate Form Context Menu in Task Board

Hi, I am currently going through my onboarding and unable to find " Form Context Menu" to Add to Visual Task Board. Appreciate any kind of help. Thank you Manisha

Question

Resolved! How to create an ATF test step to Click 'ADD' button and then select fields from the pop up window?

Question

How to Sync ServiceNow Group and Group Member data from PROD with same IDs Via API Call

How can we design an API-based solution in ServiceNow to mirror Group and Group Member data from PROD to lower instances (DEV / TEST), ensuring that newly created or updated groups and their members are synced and retain the same sys_id across instan...

Question

How find Normalization errors

Hi teamHow to find normalization errors after importing entitlements data in ServiceNow in Sam?Thanks, and RegardsBharath

Question

Certificaton Expired And need Help

Hello,I switched companies about a month ago and didn't have access to my service now. I took the exam in September and passed and now that I switched my work account to my personal email, it's saying that it has expired. Who can I reach out to resol...

Question

Presales certification

Please guide and hare Links for any ServiceNow presales certifications

Question

List of All ServiceNow Certifications Certifications in ServiceNow

Question

Dashboard in Workspace

Hi Team, How to add a platform analytics dashboard in Landing page of workspace Thanks in Advance

Question

The following fields contain errors: Resolution code

Hello Community,I wanted to share a quick fix for a blocking issue I discovered in Problem Management within the Service Operations Workspace (SOW) after upgrading to the Yokohama release (specifically glide-yokohama-12-18-2024__patch7-hotfix2b-10-2...

Question

To set the User Preference "Current start Page" from blank to "Use the default" for All users

Hi All, We have created Custom landing page in Next experience UI Builder and We have set the glide.next_experience.user_selected_landing_page_enabled system property to TRUE to allow users to change their landing page via their preferences. In Displ...

Question

Call Email client from UI Action

Hi,I have a requirement where I want to call an email client template through a UI Action. I have 2 email client templates on the same table. What I want to do is call one template from the OOB Functionality and the other using a UI Action.Now the is...

Question