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Registration for now[dev]26 is officially open, and we want you in the room. Register now and save $200!
Registration for now[dev]26 is open! Whether you've been on the platform for years or you're shipping your first app, now[dev] is a two-day event for the people who write the code and make the build calls. Join us Nov. 4-5 in San Jose - learn more by clicking below! Learn more What`s New Popular Posts More The latest in Community Posted by jordancbaron Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Posted by jordancbaron Heading to World Forum New York? Let's Make It a Two-Day Thing. Heading to World Forum... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by laurenmcman Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Prasanna_Patil Specialist Workday to servicenow integration requirements gathering Hey All, We are building a new portal and performing w... Read More George_1 Specialist Agent Chat Window Disappears in Service Operations Workspace After Accepting Live Chat Request Hey All, We are building a new portal and performing w... Read More Tejas Adhalrao Specialist Questions Regarding Import Set Transform Map Execution and Easy Import Validation Hi Community, I have t... Read More Tejas Adhalrao Specialist Transform Map execution Question 1:If data comes from an API and is inserted/updated in a staging (Import Set) table, when will ... Read More George_1 Specialist Agent Availability Timeout and Message Read Receipts Agent Availability Timeout Is it possible to increase ... Read More Prasanna_Patil Specialist Beyond the dumps:Building true servicenow expertise for project success While passing certific... Read More Prasanna_Patil Specialist Efforts required along with the task details for Integration Hello All, We are buil... Read More George_1 Specialist How to Disable Virtual Agent for a Specific Service Portal I have Virtual Agent e... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events In person Register for the Hawaii SNUG H2 2026! Hosted by WhitleyT 14 Sep, 2026 11:30 AM PDT Event Details In person Build Agent Workshop - New York City Hosted by Carrie Lea 15 Sep, 2026 06:00 AM PDT Event Details Online ServiceNow Exchange: Workflow Data Fabric Academy - How AI agents connect to your enterprise Hosted by ServiceNow 15 Sep, 2026 08:00 AM PDT Event Details In person ServiceNow Exchange: Leading Through the Shift - Build AI Adoption That Sticks Hosted by ServiceNow 15 Sep, 2026 08:00 AM PDT Event Details In person Live Webinar | Outcomes first: How Medtronic turned AI hype into measured value across HR Hosted by amykegan 15 Sep, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: ITOM Academy – MID and ACC Governance Leading Practices Hosted by ServiceNow 15 Sep, 2026 09:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

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Knowledge article workflow outdated

Hi!For some time now, our knowledge articles have remained published and searchable even after their validity period has expired.Previously, the articles automatically moved to the Outdated workflow state and were no longer searchable until the autho...

  • Question

Jira Spoke erroring when using Create Issue action?

I am facing a "Could not deserialize value from sys_flow_value sys_id" error when using the Jira Spoke Create Issue action in a flow.  I have been able to see that the error is due to the ptask number not being passed but it is populated in the flow....

  • Question

Service Bridge and Child Accounts

Does Service Bridge support integration with child customer accounts that use a common ServiceNow instance?   Example:Customer = BoxeoCustomer Child = Boxeo USCustomer Child = Boxeo CABoth Customers are using the same ServiceNow Instance = boxeo.serv...

  • Question

Emp Center Slate Advance May 2026

If we buy Emp Center Slate Advance May 2026 (with Moveworks and Now Assist capabilities) Our question is:Can a single Employee Slate license support two separate employee experiences or two different portals within the same ServiceNow instance? 'ASK ...

  • Question

Resolved! Change choices label on report "True/false" field

Hi everyone, I was wandering if its possible to change the label's of the choices in a field only for a report, the report shows the SLA's that have been breached or not, but it comes with a "true/false" value/label, I wanted to change it to "Breache...

  • Question

Resolved! SOW Search Filters not selectable

When doing a search in the SOW, the "Source" under the filters is no longer able to be selected. When trying to select it, it will flash once, and when trying to select it again, it only displays the loading circle but the Source has not been applied...

  • Question

What next ?

Hi everyone! I am currently transitioning my career to HRIS, leveraging my previous experience with ServiceNow in HR roles.  I have recently completed the Welcome to ServiceNow and HRSD Fundamentals courses. My question is: as professionals,  what ce...

  • Question

ServiceNow Administration Fundamental LabX

My ServiceNow Administration Fundamentals LabX instance was terminated, and I have 0 instances remaining. The Request Simulation button is greyed out, so I cannot request a new instance. Please provide/reset an additional lab instance so I can comple...

  • Question

Scan Engine Exceptions

Hi,Can we have exception management set up for ACT level defintions in scan engine? 

  • Question
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