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What`s New Popular Posts More The latest in Community Posted by jordancbaron Save $200 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Knowledge + CreatorCon 2026 is coming ... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Introducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here.
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Community activity

Set default source for mobile app HR Case

Hi everyone, I was wondering if it was possible to set all HR Cases created via ServiceNow mobile app with the source 'mobile_app' for example without using gs.IsMobile()? Thank you! 

  • Question

GRC Feature roles plugin (sn_grc_ftr_role)

Hi. Has anyone used and configured the "new" sn_grc_ftr_role plugin? I was naively thinking that it was shipping new, more granular, roles with new ACLs but after installation, there are no such new roles added to sys_user_role.   Instead it adds a t...

  • Question

Enforcing a view not working in menu module

I have recently installed CIM and am looking to create a view for a specific group that can be accessed via a new menu module eg: Create New We are on Zurich release and I have set the module up as follows:Link type: New RecordTable: Improvement Init...

  • Question

Table API Best Practices

Hi all, Are there any best practices regarding volume of table APIs? We are hitting the table APIs millions of times per day, mostly for GET requests. We're not sure if that is standard or if at that volume we should look at other methods? 

  • Question

Can you clear a date picker's value in the now mobile app?

Using the now agent mobile app we're utilizing the update asset action and we've customized this to include a Due Date field. I'm not seeing a means of clearing the date from the mobile app, are we missing something or is this functionality missing? ...

  • Question

How to adjust MRVS grid display on a catalog item?

I'm a new catalog manager and am trying to build an access request form. We've got a little under 30 tools, with just under 200 different levels of permission. Some of these permissions have restrictions based on the team to which the user belongs. I...

  • Question

table-api-not-returning-response-when-z-is-included-in-timestamp

The api/now/v1/table API does not return any results when the sys_updated_on filter includes a trailing Z, even though the timestamps are sent in correct UTC format. For example, no records are returned for the following filter:sys_updated_on>2026-01...

  • Question

Auto-refresh linked list when a record is created

I need to implement the following validation: when a user creates a record within this modal, the linked list should refresh automatically.My current solution triggers a full page refresh (similar to pressing F5) when the 'Cancel' or 'X' buttons are...

  • Question

Export License Usage summary widgets

Hello,I'm trying to automatically export widgets from the license usage hub page for an executive summary report. Originally, I wanted to bring these widgets into a dashboard so I can make a monthly schedule export to outlook however I don't know how...

  • Question

Copilot integration with Servcenow

I am trying to integrate copilot with ServiceNow using below MS documents but getting access/permission issue while indexing on the copilot end. We have created ALC for a customs role for below tables however still having issues. I even tried with so...

  • Question

convert completed project to be listed as an application in cmdb

In ServiceNow SPM, what is the recommended way to link a Project to a Product or Business Application (CMDB) so that, once the project is completed, the corresponding record is created for it as an application/product and is reflected as live or in p...

  • Question

I passed my CSA exam!

I finally got the change to take my ServiceNow CSA Exam and I passed! I would like to share the certification that I got! Here is also the score that I got:  

  • Question
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