Welcome to the ServiceNow Community You're ready to learn, share, and connect with others. And you're not alone.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
960385members
2942478posts
Ready for Knowledge 2026? Register by January 31 for $400 off, exclusive to Community members! Save $400
What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Community Exclusive: Save $400 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Being ... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Before Your ServiceNow Certification Expires: Read This What Is the ServiceNow Certification Maintenance Progr... Read More Its_Azar Specialist ServiceNow Developer Interview Questions 1. Core ServiceNow Platform Fundamentals 1. What is ServiceNow, and how does it dif... Read More Its_Azar Specialist Cleared CIS-DF (CMDB & CSDM): Exam Experience, Difficulty Level, and Key Learnings I cleared the CIS-DF e... Read More Its_Azar Specialist Handbook/Guide for Configuration Management Database (CMDB) Fundamentals On Demand Hey everyone, I’m prep... Read More Prasanna_Patil Specialist Service catalog to project creation Hello All, We have a requirement in service catalog. Catalog form will have a feild... Read More Its_Azar Specialist Big News: CIS – Data Foundations Exam Is Now Free – Here’s Everything You Need to Know From December 15, 2025... Read More JessicaLanR Specialist A entrega é o ponto final: mas como um EM traduz valor em projetos ServiceNow? Tem uma coisa que eu a... Read More JessicaLanR Specialist Como lidar com stakeholders difíceis em projetos ServiceNow sem perder a cabeça Não adianta fugir: em ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: [EMEA] App Engine Academy Hosted by Lolita Honkpo 21 Jan, 2026 01:00 AM PST Event Details Online ServiceNow Exchange: Autonomous IT Academy Hosted by Lolita Honkpo 21 Jan, 2026 08:00 AM PST Event Details Online ServiceNow Exchange: Employee Experience Academy - Knowledge Center with advanced content editor Hosted by Abigail Lavadia 21 Jan, 2026 09:00 AM PST Event Details Online ServiceNow Exchange: Platform Analytics Academy Hosted by Lolita Honkpo 21 Jan, 2026 09:00 AM PST Event Details Online ServiceNow Exchange: [APAC] Digital End-User Experience (DEX) Office Hours Hosted by Lolita Honkpo 21 Jan, 2026 07:30 PM PST Event Details Online ServiceNow Exchange: Process Mining Office Hours Hosted by Lolita Honkpo 22 Jan, 2026 08:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Request to Clone the Sub Prod (DEV) instance with some tables only

Hi ,I want to clone the Production instance to the sub‑production (Development) instance with only a few specific tables: Incident, Change, Problem, Alert, and Case. I would like to clone the Dev instance from Prod. How to restrict other tables and c...

  • Question

Need to add custom field in shift creation form in SOW

Need to add checkbox custom field in shift creation form in Service Operation Workspace.The one which are highlighted in red there needs to add custom field, How to configure this in sow.  

  • Question

implement saviynt integration using end point and credetails

Hi Team,Currently, in our instance, there is an integration between ServiceNow and Saviynt using a token‑based method, along with some Saviynt properties. This integration is implemented through a workflow in the ServiceNow instance.We are now planni...

  • Question

Five ways the new Smart Assessment Engine can dramatically improve your GRC assessments

The ServiceNow Smart Assessment Engine (SAE) application can help your organization reduce the manual burden and costs of your compliance and control effectiveness assessments through automation. SAE offers exceptional flexibility and robust capabili...

  • Article
  • assessments
  • Integrated Risk Management (IRM)
  • risk
  • SAE
  • smart button

Developer Instances are offline!

We apologize for the convenience caused.There is ongoing Datacenter maintenance. We are experiencing an unexpected issue and working on the same.We'll let you know once we have an update.Regards,Kamini Kansal

  • Article
  • Multiple Versions

Recall order in EAM

hi all,there are so many recall flows triggered when recall order is created so in one base flow as followsEnterprise Recall flow:    1.It triggers whenever a recall task is created by a user.    2.First it will get the impacted assets by taking the ...

  • Question

Actual Model Maximum Token Limit

Can I view the actual usage of Request token amount, Response token amount, and Buffer token amount?I want to estimate token usage. I want to conduct tests in the development environment and base the estimate on the test results. Regarding Response T...

  • Question

ログインユーザーのセグメントに応じて Business Application の参照候補を絞り込む方法

カタログアイテムの変数（参照タイプ）で cmdb_ci_business_appテーブルを参照先にするのですが、参照時にリストされる内容は、ログインユーザーのsys_userテーブル上にある「segment description」というカラムが「 AAA」の場合には、cmdb_ci_business_appテーブルの「Owning organization」というカラムが「AAA」のものだけ表示されるようするにはどういう設定で実現できますか？

  • Question

Which versions should I develop in?

Hi Community, I'm developing an application that is meant to be published on the SN store, and I always wonder about two things with regards to versions I should use in my dev environment. For example, if I need my app to be compatible with Yokohama ...

  • Question

Hide specific RITM and catalog task variables based on role

Hello. I have a requirement where I have to hide certain variables from being displayed primarily on RITMs and catalog tasks, as well as hidden from reporting, previewing records etc. The only catch is that these variables must only be visible to use...

  • Question

Mobile Agent offline fetch script

When downloading the cache for offline mode, I can only retrieve up to a maximum of 1,000 users from the sys_user table.  I have many more active users than this limitation.  I'm looking for guidance on creating an offline fetch script under input at...

  • Question
View More
Announcements

Registration for Knowledge 2026 is now open. Secure your spot today.

Register Now