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What`s New Popular Posts More The latest in Community Posted by jordancbaron Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by laurenmcman Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Prasanna_Patil Specialist Stocktiker requirements Hi all, We are integrating stocktiker on service portal. Hence can anyone suggest what should be functio... Read More Ramya V Specialist How to Enable Now Assist for Work Order Task Closure in FSM Mobile Overview Now Assist fo... Read More Ramya V Specialist How to Enable Now Assist in the ServiceNow Agent Mobile App for FSM Overview Now Assist fo... Read More George_1 Specialist How to Generate Knowledge Articles Automatically from Resolved HR Requests? When an HR request is ... Read More Prasanna_Patil Specialist Workday to servicenow integration requirements gathering Hey All, We are building a new portal and performing w... Read More George_1 Specialist Agent Chat Window Disappears in Service Operations Workspace After Accepting Live Chat Request Hey All, We are building a new portal and performing w... Read More Tejas Adhalrao Specialist Questions Regarding Import Set Transform Map Execution and Easy Import Validation Hi Community, I have t... Read More Tejas Adhalrao Specialist Transform Map execution Question 1:If data comes from an API and is inserted/updated in a staging (Import Set) table, when will ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: Governance That Sticks - Building Stakeholder Buy-In Beyond the Tools Hosted by LexaFu 28 Sep, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Success builds success - The Impact + Expert Services playbook Hosted by Abigail Lavadia 28 Sep, 2026 09:00 PM PDT Event Details Online ServiceNow Exchange: Success builds success - The Impact + Expert Services playbook Hosted by Abigail Lavadia 28 Sep, 2026 09:00 PM PDT Event Details Online Webinar: Closing the gap between AI ambition and execution Hosted by Carrie Lea 29 Sep, 2026 05:00 AM PDT Event Details Online Webinar: Closing the gap between AI ambition and execution Hosted by Carrie Lea 29 Sep, 2026 05:00 AM PDT Event Details Online Webinar: Closing the gap between AI ambition and execution Hosted by Carrie Lea 29 Sep, 2026 05:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

restrict agentic workflow

hi There, i created an agentic workflow and the trigger is a ui action created through the WF wizard.the ui action is visible in the incident form.Now i want to visible to a specific role (group of people). i tried using the "user access" section in ...

  • Question

Service Impacted field in incident

After creating the Technology Management Services to establish the relationship between servers and business applications, we started experiencing an issue with the Impacted Service field on Incident records.When a Configuration Item (CI) is selected...

  • Question

Resolved! Order guide approval at REQ level with flow designer

Dear community, I need to configure a first approval level at REQ level for an order guide but I haven't managed to make it work. I want to make it with flow designer.Which trigger should I set? I've tried with both "Catalog Item" or "Create record" ...

  • Question

HR Agent Workspace - Inbox Not Visible

Hi Team,I am facing an issue in HR Agent Workspace where the Inbox is not being displayed.Issue Details:Navigated to HR Agent Workspace.The Inbox section is not visible .Users have the required HR roles(awa_agent, agent_workspace_user) assigned.Tried...

  • Question

REQ Level Approval Workflow for Order Guide

I hope you are doing well.We are in the process of implementing an Order Guide workflow in ServiceNow, and I would like to gather your inputs to finalize the approval requirements.Below are the key points of the requirement:• The Order Guide contains...

  • Question

Event Management - How to manage clear events coming into Em_ event table

Hi community, We are receiving only clear events from a monitoring tool, without any corresponding open events. The tool is sending clears directly, and no alerts are being generated. My question is: is there any rule or configuration in Event Manage...

  • Question
  • Event Management

Default Connector

Hello Team, do we have any free connector where we can connect service now to external sources for practice purpose.

  • Question

Resolved! Disable "Dashboard Summary" on Platform Analytics Dashboards by default

With the latest round of plugin updates, is the automatic addition of the "Dashboard Summary" Skill which by default adds the "Generate Summary" widget to Platform Analytics Dashboards. I know that the skill can be turned off or restricted, but that ...

  • Question

M2M display fields in list view

How do we display the fields in the list view? When a non-admin uses personalize list columns, only the 2 reference fields are available. I know we can configure it using list layout, but for those non-admin, they don't have access to it. I'm thinkin...

  • Question
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