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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Ramya V Specialist Creating Tasks from Calendar Interactions in FSM Dispatcher Workspace This article explains ... Read More Its_Azar Specialist Just-In-Time (JIT) Role Provisioning in ServiceNow — A Smarter Alternative to Permanent Access This article explains ... Read More prerna_sh Specialist Smart Lead Routing Assistant: Built with ServiceNow Build Agent || #BuildWithBuildAgent Challenge This article explains ... Read More mayankkumar Specialist "SkillMatrix AI" - Built with ServiceNow Build Agent #BuildWithBuildAgent Challenge As part of the #BuildW... Read More Its_Azar Specialist How I Built a Fully functional Custom application Using ServiceNow Build Agent in Just 6 Prompts As part of the #BuildW... Read More Anil Nemmikanti Specialist Record is being aborted on update but there is no abort BR on the same table. How it is possible? As part of the #BuildW... Read More shreedevin Specialist Building “Simply Thriftify” with Build Agent . My Journey in the #BuildWithBuildAgent Challenge As part of the #BuildW... Read More Its_Azar Specialist Top 10 ServiceNow Tables Every Developer Should Know 1. sys_user – The Users Table This table stores all us... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: [EMEA] Software Asset Management Office Hours Hosted by Lolita Honkpo 2 Dec, 2025 12:00 AM PST Event Details Online Live on ServiceNow: Empowering Your Success with AI-Enabled Regulatory Change Management Hosted by Lolita Honkpo 2 Dec, 2025 08:00 AM PST Event Details Online Live on ServiceNow: Get Started with Security Operations Applications Hosted by Lolita Honkpo 2 Dec, 2025 08:00 AM PST Event Details Online Live on ServiceNow: Platform Academy Hosted by Lolita Honkpo 2 Dec, 2025 10:00 AM PST Event Details Online Live on ServiceNow: ServiceNow Impact Office Hours Hosted by Lolita Honkpo 2 Dec, 2025 10:00 AM PST Event Details Online 12/2 Webinar: Accelerating Development with ServiceNow Build Agent Hosted by Mary Kay Pierso 2 Dec, 2025 12:00 PM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Instance Banner Logo is not getting updated

Hi all,I was trying to update my instance logo by uploading the System Configuration Banner UI16 column but he logo is not getting reflected on the navbar.Even I have tries to upload the Image and then add it to system properties>system, it also didn...

  • Question

CSDM ELI5 (Explained Like I'm 5) - Part 2

If you haven’t read Part 1, I highly recommend giving it a read, even if just to understand the characters below a bit better. IntroductionLast time, we met Spider-Man, Goku, and even the Dodge – each standing in for different CIs. Now let’s see how ...

  • Article

Resolved! Best practices around preventing skipped records

We are a new-ish customer using ServiceNow, haven't worked on the platform before and mainly use it for the GRC module at the moment. We want to stay as OOTB as possible to prevent skipped records, what would be the best way to make updates to defaul...

  • Question

How do you add a story to CWM

CWM - technical analysis - link between CWM and sprint / story points

  • Question

Changing Approver on Existing Approval

Trying to find out the correct procedure to change the user/approver on an existing Approval Request. In the below,example, Erica is the current approver. But she is not correct, a diffferent user needs to be choosen.  Also (as some searches said cha...

  • Question

How do I test CIM Credential

Hello  We have set up CIM credential Type but to 'test credential' there is no way to test any Target with Port. I tried to bring the related link from UI Action for Type CIM, But then it says Error:This credential type cannot be tested How to deep d...

  • Question

AI Platform Workshop - December 04, Munich

Join us on the 4th of December in Munich for an in-person workshop to see how ServiceNow’s AI Platform delivers real business transformation. You’ll discover first-hand how to bring intelligence to every corner of your business, and walk away with...

  • Question

Resolved! How to display country name instead of country code in country field?

Hi, i have a field for nationality, from the table core_country, however when selecting an option in the form, the value given is the country code and not the country name. how can i make it so the country name is displayed instead?Thanks in advance

  • Question

Multi Row seletor Updation

Hi Community, Good day! I am stuck on a requirement.  Scenario:I have an Incident table, and I have created a catalog item with the same variables as the incident record. The number variable is a multi-row selector, while the other variables match th...

  • Question

Hide Annotations based on UI policy

Hi Community, Good Day, I am stuck in a requirement, the requirement to hide Annotation using UI policy when state is in progress then annotation should not visible. I am using this solution.    Thanks 

  • Question

Show all RITM's variable for a Request using a UI Action

Hi everyone,I need help with a requirement related to Service Catalog Requested Items (RITMs).https://www.servicenow.com/community/developer-forum/show-all-ritms-for-a-request-using-a-ui-action/m-p/3257265/thread-id/1200612/page/2 I am working on new...

  • Question
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