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CWM FAQs and Tips

In this article you'll find a running list of our most frequent FAQs and Tips for using and implementing CWM. Feel free to add your own tips in the comments or ask a question!The following information is based on the May 2024 store release of CWM.   ...

  • Article

#BuildWith is BACK! Here's your first look

  #BuildWith is BACK! Here's your first look   For the fourth year in a row, #BuildWith is back, and this time, we’re excited to see what you’ll create with ServiceNow Build Agent! Here’s your first look at what’s ahead. The full challenge guide, su...

  • blog

Is there a "data lookup repository" to use as reference data?

I am aware of the Choice Data type and that the choice data use the sys_choice form. However, a recent directive from our Solutions Architects have prevented us from using the Choice Data Type for anything that isn't considered as a "core" field. We ...

  • Question

Issue after Clone - lost some records that weren't backed up properly

We recently had a clone in one of our instances called Test instance, and in that instance were a few Automated Test cases(ATF) that were to be moved to next Stage instance, after clone they were gone as they weren't backed up properly. Only the back...

  • Question

Resolved! Bulk Assign To Me not working on Service Opeation Workspace list

When I try to update bulk tickets the Assign to me button does not work, this is OOB on task table and does not pop-up any errors as well.   How should I test this? I checked, it's not a UI action in the table, seems like something coming from the UI...

  • Question

Financials page in Project workspace - Cannot access cost plans

Dear community, I am seeking advice on enabling the Financials page in the Project workspace.I'm running into an issue where the Financials page in a project initially throws a "Cannot access cost plans" error if no cost plans exist. If I create cost...

  • Question
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Announcements

Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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