ServiceNow Community

Issue while creating Client script and Script Include

I am trying a create a client script or script include it is giving me the webpage is temporary down or move permanently to a new web services but it is working for others.

Question

Now Assist for Lease Contracts - WSD

Hello All, We have Now Assist for contract management. We are configuring the WSD - Lease Administration. The Lease adminsration is child table for OOTB contract table. Can we leverage now assist features from contract management to this WSD - Lease ...

Question

Resolved! Issue with view option in attachment

I had an issue with xlsx and doc files while clicking on view, Instead of viewing it is downloading file directly into system. But for PDF and PNG files it was viewing instead of downloading Is there any solution to view it instead of downloading XLS...

Question
Incident Management

How to pass account value to record producer when clicked on Create Case using case type selector?

We have Create Case button in Account table. We allow user to create case from Account record by clicking on Create Case button which displays the Case Type Selector page that displays the record producers of all case types. When user selects any one...

Question

Make assignment field mandatory on the incident form after saving (SOW)

once we select the assignment group and after saving the record in the incident form, the field needs to become read only in the service operations workspace. we can't change the assignment group. The below code is not giving the expected output func...

Question
Workspace : Next Experience

"Select All/multiple select" Checkbox/Option for List field

Hi All, I'm looking to see if there is away to add 'select all/Multiple select' checkboxes for a List type field data?Thank you all in advance!

Question

create a new Major Incident from SOW through tab (+) / UI Action

Hi,I’m attempting to add a new workspace tab option that allows users to create a Major Incident by updating the Chrome Tab JSON property. However, I’m unable to set the Major Incident state to “Accepted” through the JSON configuration.I also tried i...

Question

access to the published knowledge base article

Hi All, Can someone guide me , How to grant a particular user access to a published knowledge base article for a specific country.

Question

Need to add Field in Request page in CSM Portal

Need to add Field in Request Page in CSM Portal. For More Clarification Refer Attachment.

Question

Resolved! Build Agent Trial not able to install in my PDI

Build Agent Trial not able to install in my PDI it showing "This application is unavailable on developer instances"installation block.any suggestion to resolve this?

Question

UI Builder, record page not redirecting from the list, reference link(Number) clicked

I created a new workspace using the UI builder with three pages: HOME, List View, and Record. On the HOME page, I added data visualization content that displays the number of active policies. When a data number is clicked, it should redirect to the L...

Question

Edit access for Communication Channel journal field on Incident

Hi Community,I have created a journal input field on the Incident table called test Channel (field name: u_test_channel), similar to Work Notes and Additional Comments, and added it to the active view.We now have a new requirement:After a MIM Team ...

Question

Issue with Decision table

Hi Community,I was working on the Decision tables, as I am building it and publishing it couple of times again and again. I realized there is bug with syncing between flow designer call and decision table. The bug is, I have put some condition checks...

Question
Flow Designer

Update Now Assist in AI Search on ESC Portal to open links in new tab

We are using the 'Now Assist Multi-Content Response' genius result configuration for ESC Portal Default Search Profile.And currently in the now assist AI search genius results the links of the knowledge article or catalog items are opening in the sam...

Question

Information regarding CxO Dashboard

Dear Developer, I am working on CxO dashboard and need to check all the reports mention in the CIO dashboard. How we can see the data in this reports?

Question