Service Operations Workspace Hint Field Formatting - Bold Text, Line Breaks, and Spacing Not Working

maggiedoma
Tera Contributor

I am working on a requirement to update the Impact field Hint/Help Text on the Change Request [change_request] form

Current Behavior

Native View

  • Bold formatting works.
  • Line breaks are displayed correctly.
  • Spacing between sections is preserved.

Service Operations Workspace

  • The same hint is displayed as plain text.
  • Bold formatting is not applied.
  • Line breaks and spacing are not preserved.
  • The entire content is displayed as a single paragraph.

 

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