CSA Voucher Eligibility Achieved but Unable to Access or Redeem Voucher

I recently completed the ServiceNow Fundamentals Administration Course in ServiceNow University. After completing the course, I received a badge showing Eligibility for the CSA Voucher for the ServiceNow Certified System Administrator (CSA) exam. How...

• Question

Dynamic Topic Microsites & Rich Content Editor

Feature Demo     Academy Session   What is Dynamic Topic Microsites and Rich Content Editor and guidance around related best practices Live demo of how to configure Dynamic Topic Microsites  For other feature deep-dives, refer to other top...

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Learning Moves Faster Together

The ServiceNow Ecosystem can feel much easier to navigate once you realize you don't have to figure everything out on your own.   This week, we're focusing on how the community itself can serve as a navigation tool. Asking questions, sharing experien...

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Help with adding table in a trigger for a flow

Why I cannot find the table Requested Item[sc_req_item] while making a flow.I've tried searching it by both 'Requested Item' and 'sc_req_item'  still can't find it.Thank you for the help.

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sc_req_item table not showing flow designer

the sc_req_item not showing in flow designer how to make it visible

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Request lab instance disabled

I noticed that while studying on serviceNow university, Request for lab instance button is greyed out so i am unable to request for instance. please how can i request for lab instance.

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Update applied to Agent Workspace for HR and At a Glance removed from contextual side pane;

We applied the latest Update to the Plug in for Agent Workspace for HR and lost the At a Glance function on the Contextual Side Bar.  This is a well used tool for our HR Help Desk. We cannot get it to be visible again using UI Builder.  Our configura...

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How do I add predefined ranges in date filters?

Hello Community! I have created a dashboard using a date-filter. But the predefined ranges do not match my need.I would like to have a predefined range that lets the user filter on "Before 6 months ago".Is it possible to add new predefined ranges?And...

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SNPI Story 1 - Build a Scoped HHD Application

Hello,my role are correct but the validation is failed.Please help me. 

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Need to set up "Start Microsoft Teams meeting" collaborate option in SOW

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“What’s New” tab missing in Help Center in Zurich PDI

Hi everyone,I’m using a Zurich Personal Developer Instance (PDI) and noticed that the “What’s New” tab is not visible in the Help Center.Things I checked:Searched for the “Whats New Framework Core” plugin in System Definition → Plugins but it is not ...

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How to send attachments in the notification in flow desginer

How to send attachments in the notification in flow desginerAdd Products

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How to add logic/script for extracting DL Group Members in flow designer

we have already have logic for create/modify/delete in place

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GLPI Oauth authentication to serviceNow

 Hi Eveyone,  Has anyone implemented OAuth authentication between GLPI and ServiceNow? Here is my configuration:  I created :- A mid Server - A rest Message HTTP Methods:One method called "test" to initialize the session in GLPI using initSession.Whe...

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Unable to change the header Background color

Hi Team, Recently we have cloned dev instance, Header background has updated as per prod. I am trying to change the background color in dev. 1. Theme is created.   2. Style is created  3. then added my style in my theme  4. I have created a system pr...

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