Announcement card missing

Hi all,In my PDI i don't have the announcement card.How to configure it?I tried workspace configuration but i can't do it.My instance version is ZurichAny help,would be appreciated Thanks,Poonkodi

• Question

Company fields on Business Application

There are 4 OOB fields on Business Application (cmdb_ci_business_app) that reference the Company table (cmdb_ci_business_app):Company [company]Manufacturer [manufacturer]Support vendor [support_vendor]Vendor [vendor]We worked with a vendor to impleme...

• Question

Formula indicators not working with multiple breakdown filter choices selected

 I am newbie in Performance Analytics, I could use some insight from PA experts. I currently have three indicators in the dashboard, along with a filter for breakdown on the dashboard header.The first scorecard widget displays the total number of cer...

• Question

https://developer.servicenow.com/dev.do showing blank page

Hi All, I am unable to access "https://developer.servicenow.com/dev.do" the page. I have tried several times however getting a blank page all the times.Please suggest on this. thanksRC

• Question

How to Expose ServiceNow AI Agent Studio Agent as A2A Server for External Platform Integration?

Hello ServiceNow Community, I have built an AI agent using ServiceNow AI Agent Studio (on Yokohama release with Now Assist). I now want to expose this ServiceNow agent as an A2A (Agent2Agent) compliant server so that external platforms (like Google A...

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How to make use of split in catalogue item

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Best practices to use your knowledge articles with Now Assist (generative AI)

This article is aimed at providing some best practice content on how to structure knowledge bases and format article content so that it can be best consumed by Now Assist in AI Search and Now Assist in Virtual Agent. It is a living article that will ...

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• Best Practices
• Now Assist

How to Display the Platform Analytics Dashboards in the Portal?

We are currently upgrading to the Zurich Family Release, and Platform Analytics. The legacy dashboards (with the iframe URL as  /$pa_dashboards_overview.do) display the Navigation Menu (All, Favorites, and History) in portal, as shown in the attached...

• Question

how to capture the security attributes

when I am trying to move the changes to update set in ACL , acl is capturing but that related security attribute conitions are not adding properly. can anyone please help.

• Question

In Incident Variable Editor, when I am clicking on collapse icon varaibles are not hiding

In Incident Variable Editor, when I am clicking on collapse icon some varaibles are not getting hidden.While some variables are kidding. I have used containers. Varaible from 1st container are hiding but for other containers they are not hiding

• Question

UI Action Overrides

The new knowledge came in fast this week. As a writer, it's always nice to have a queue of topics.This week's topic is overriding a global UI Action. Here's the scenario I got from the client… "I want to change the behavior of the Update button on th...

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Use cases when I would like to update references between Asset and CI

Does ITAM or HAM have a way to handle re-use scenarios? Our CI is a computer with a unique name, our asset is a piece of hardware, e.g. a Notebook.When a users leaves the company, the hardware asset can be reassigned to another user - but with a new ...

• Question

How to install Advanced Work Assignment

How do i purchase and install AWA?

• Question

Unable to View Content on Processing Activities in Privacy Management

Hi all,We are working with the Privacy Management application, and we’ve noticed that the Processing Activities section is not displaying any content.Before we troubleshoot further, I’d like to understand whether this issue could be related to a miss...

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