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What`s New Popular Posts More The latest in Community Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron One Million Strong. And Just Getting Started. One Million Strong. And Just Getting Started. The ServiceNow Community has official... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by laurenmcman The Agenda: Developer Passport Starts Today! Australia release season is here, and we're kicking things off a little differently... Read More Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Ramya V Specialist Displaying Case Type Selector from “New Case” in Chrome Tab – CSM Configurable Workspace Overview This article ... Read More Prasanna_Patil Specialist How to edit "contact us for help " on esc portal Hello All   Can someone suggest how to edit this widge... Read More Ramya V Specialist Redirect Approvers Based on Role (Workspace vs ESC) Redirect Approvers Based on Role (Workspace vs ESC) De... Read More Ramya V Specialist Embedding a Search Widget Inside a Carousel Widget in Service Portal This implementation us... Read More Tejas Adhalrao Specialist My ServiceNow Journey – Learning, Growing, and Becoming MVP 2026 My ServiceNow Superpow... Read More Prasanna_Patil Specialist Knowledge article migration from cherwell to servicenow Hello all, I want to migrate around 500 articles from ... Read More Juhi Poddar Specialist Juhi Poddar MVP 2026: My Community Power The ServiceNow Community has been an integral part of my professional journey. What... Read More Tejas Adhalrao Specialist Custom table not appearing in Transform Map Target Table (but another similar table does) Hi everyone,I’m facing... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: Security Operations Applications Office Hours Hosted by Abigail Lavadia 31 Mar, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: AI Academy Hosted by Abigail Lavadia 31 Mar, 2026 08:30 AM PDT Event Details Online ServiceNow Exchange: Employee Experience Office Hours Hosted by Abigail Lavadia 31 Mar, 2026 09:00 AM PDT Event Details Online Webinar: 2026 Cyber Risk Trends: From Threat Response to Business Resilience Hosted by Megan Le 31 Mar, 2026 09:00 AM PDT Event Details Online ServiceNow Exchange: Platform Academy: Agentic ATF Hosted by Abigail Lavadia 31 Mar, 2026 10:00 AM PDT Event Details Online March 31st, 2026 Vancouver ServiceNow Meetup Hosted by Glen_Chiasson 31 Mar, 2026 05:30 PM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Moving Existing Field from Incident to Task Table

Hi All,I need some guidance on a design decision regarding field creation across the Task hierarchy.Currently, we have a custom field “ teams Link” created on the Incident table  which is being used to paste meeting URLs.Now, there is a new requireme...

  • Question

Asset shipment for external client

Hi all, My scenario is not about procuring a laptop (asset in general) asked via catalog item by some internal users.Differently my scenario involves the massive import of assets and then the management of the shipment of the single asset to the exte...

  • Question

Post Incident Report ServiceNow

if 'Worknotes' and 'Actions taken', short description, assigned to can be displayed on the timeline in PIR of major incident on the service operations workspace.

  • Question

Migrate Platform Analytics Dashboard from One instance to another

Hello Experts, We have Platform analytics dashboards in our TEST instance and I want to move them to PROD. What is the best approach and how can we migrate from one instance to another? Hoping for detailed steps to ensure nothing will be broken. Than...

  • Question

Resolved! Scripted Approvals via Flow Action

Hello, I have a need to generate approvals via a script in a custom flow action so I can pass custom inputs into a notification without triggering the OOB "approval.inserted" event. For this I have basically recreated the "Ask for Approvals" flow act...

  • Question

Flow - How to submit a change request?

Hi, Using Workflow Studio, I've created a flow using the Action, "Create Record" to create a change request. It creates the record fine, but it isn't submitted. I can't figure out how to script the submission of that change request within the flow, a...

  • Question

Read-only service accounts for integrations

I am creating OAuth API endpoints for external clients, specifically for infosec scanning and logging tools like Splunk or Palo Alto SSPM or Valence.   I want to I grant the respective service accounts both admin and snc_read_only roles.  However I t...

  • Question

AI Search in ESC

In Zurich,  we have enabled the AI search for esc portal for 1 of our customers.The search application and search profile used is OOTB esc related.The search sources is mapped. The navigation tabs are present OOTB at the configuration level.The table...

  • Question

Scan Engine Properties are not working as expected

There is an option in the Scan Engine properties called “Exclude Suggestion Finding.”As per the documentation , when this option is enabled, real-time messages for Suggest level findings should not be displayed.I tried it, but I believe its not worki...

  • Question

Is it possible to create tabs in a ServiceNow Catalog Item?

I am working on a Service Catalog Item in ServiceNow where I have a large number of variables (around 30–40 fields). To improve the user experience, I want to organize these variables into multiple tabs within the same catalog item.PFA.Thankyou in ad...

  • Question
  • Service Catalog

Notification update

I have a development story for notification updation. the current script is //Fetching approval records that are in request state and approval user is inactive.var approverGR = new GlideRecord('sysapproval_approver');var encodedQuery = 'state=request...

  • Question
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