ServiceNow Community

pause the flow in flow designer

Hi team, In my flow designer, i have 5 catalog tasks and all need to be created at once based on my use case.I want my flow to be paused until all the catalog tasks are completed. Can anyone tell me how this can be achieved via flow designer

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Is there any to remove the follow and update buttons from change request

As part of upcoming enhancements to the Change Request module, we are planning to remove the "Update" and "Follow" buttons from the Change Request form UI. This change is being proposed to simplify the user interface, reduce unnecessary user actions,...

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how to override the Business Unit field ref. in cmdb_ci_business_app table using Dictionary Override

Hi, I need some help with a configuration in ServiceNow.In the cmdb_ci_business_app table, the Business Unit field (inherited from the base table cmdb_ci) currently references the Business Unit (cmn_business_unit) table.As per the new business requir...

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how to disable rename link of attachment file on form header

Hi,I need to disable rename link of an attachment file when the incident record is not closed. Is there any way?Thanks in advance!

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How can we automate Trigger flow for two cabs on servicenow

Hello All, We recently went live with ServiceNow ITSM . We have two BU using snow and they have each CAB. The trigger of the CAB flow is triggered based on Approval group of the Service on the form. if the Support group has type : BU1 then trigger ...

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Is it possible to schedule the catalog tasks under the request item for execution?

Is it possible to schedule the catalog tasks under the request item for execution?It would be great if the catalog tasks under the request item could be scheduled for execution, just like the Planned Start date in a Change Task.

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Is there any way to make a string field of at least 40 character or we have configure through script

Hi All, I want to make character length of a string field of at least 40 character . Is there any way configure it without scripting or we have to approach through script ? Thank You

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Dynamically Hide Sub Category field if there are no options to select

Good Morning I would like to add logic that the subcategory field is hidden on the incident form if there are no options configured to select. For example:- If the Category is "WINDOWS" and we have configured "Update Required" or "Restart" as subca...

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Remove specific option from the workspace list

This is my risk workspace I want to show specific roles to see the Risk option from the can anyone help me to achieve this. I have add audience but the option is still visible to everyone

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where is " Set your instance preferences to show help tips on forms."?

Could you help me please?

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Formula Indicator not showing in the Dashboard

Hello Everyone,I have run the job for the OOB Indicators that are calculated for Formula Indicator.% of incidents resolved by first assigned group. However, this is showing in KPI Details, but not on the Dashboard.Anything I am missing ?Thanks in Adv...

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Lists and Filters Task - validation failed

I'm having trouble validating after following all the steps correctly. I need help, pls.

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Clarification on when Protection Policies apply — only to Script Includes or also in other cases?

Hi Community,I just wanted to clarify something regarding Protection Policies in ServiceNow.Are they applicable only to Script Includes, and only when an application is downloaded from the ServiceNow Store?Any insights or examples would be really hel...

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Want to create an application from studio as a new admin user to servicenow.

Your app encountered an unexpected error while being created and can't be used. Contact your admin to get help deleting the app with sys_id: "7404a90bc354321068d8b132b40131b8" before you try creating it again. - How do I remove this error.

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How to insert fields using ACLs, Business Rules, and Client Scripts.

Hello everyone.We implemented ACL-based control to allow viewing the field without permitting value entry. A Business Rule was configured to set field values at the time of data insertion. A Client Script was implemented to visually simulate that a f...

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