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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by jordancbaron Stirring Things Up: September's Community Cafe Welcome to the September Community Cafe! We may be a little late pouring this month... Read More Posted by jordancbaron CreatorCon is Coming to World Forum Chicago! Hey, ServiceNow Community! Clear your calendar for September 18, 2025. You won’t wa... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by jordancbaron Register for TechNow, Live Code, and More: July’s Community Cafe For over a year, the C... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More Posted by jordancbaron Missed Knowledge and CreatorCon 2025? Here’s How to Catch Up Missed Knowledge and C... Read More Posted by ServiceNow From bold ideas to bold transformation: a Knowledge 2025 customer success recap Keep the Knowledge 202... Read More Posted by Earl Duque Yokohama Content Archive Your Yokohama release is here! The Developer Advocate content is being done differe... Read More Posted by Kristy Merriam Playbook Localization in Yokohama: Making Global Workflows Effortless Playbook Localization ... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Selva Arun Specialist Understanding the "Archive Unique Certificates" Table in ServiceNow Certificate Management Issue Description Whil... Read More Selva Arun Specialist Knowledge Article: Supplemental Guide to Nutanix Acropolis Discovery in ServiceNow Overview This knowledg... Read More Selva Arun Specialist ServiceNow SQL Server Discovery Troubleshooting: The Hidden TCP Port Issue!! Summary: This knowledg... Read More Selva Arun Specialist Can we apply CMDB DATA Manager policies on the Non CMDB CI table? Hi Community, I have a... Read More Rampriya-S Specialist Auto-Label Blocked Stories in Agile Visual Task Board (VTB) Hi everyone, When work... Read More Selva Arun Specialist Understanding WAP and WLC Discovery in ServiceNow: A Real-World Investigation When 500 Access Points... Read More Selva Arun Specialist Manual Certificate CI Creation in ServiceNow!! Manual Certificate Configuration Item Creation in ServiceNow A Complete Guide for S... Read More Rampriya-S Specialist Zurich Release: New Products, Smarter Building Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: What's New in the Zurich release for ITOM Visibility & Cloud Accelerate Hosted by Lolita Honkpo 29 Sep, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: What's New in the Zurich release for ITOM Visibility & Cloud Accelerate Hosted by Lolita Honkpo 29 Sep, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: What's New in the Zurich release for SPM, EA and CWM Hosted by Lolita Honkpo 29 Sep, 2025 09:00 AM PDT Event Details Online Live on ServiceNow: What's New in the Zurich release for SPM, EA and CWM Hosted by Lolita Honkpo 29 Sep, 2025 09:00 AM PDT Event Details Online Live on ServiceNow: What's New in the Zurich release for SPM, EA and CWM Hosted by Lolita Honkpo 29 Sep, 2025 09:00 AM PDT Event Details Online Live on ServiceNow: What's New in the Zurich release for SPM, EA and CWM Hosted by Lolita Honkpo 29 Sep, 2025 09:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Service Map pattern is not consistently discovering properly

I have a pattern created from a generic pattern.    This specific pattern detects and identifies the application properly, then by the next morning on one server it does not find the running app, but identifies as a Generic application.    The patter...

  • Question

Welcome to ServiceNow Impact - Let's Get Started!

So you’ve purchased ServiceNow Impact – congrats! Now that you have it, let’s make sure you know exactly what you’re getting, how to use it, and where to go to learn more.   Before we get into any specifics, the FIRST thing you should do is download ...

  • Article
  • ServiceNow Impact

38 Feature of 38th Release - Zurich

Video Link: https://youtube.com/live/YIDLs6UoeUA?feature=share Playlist Link: https://www.youtube.com/playlist?list=PLi0Ik1xCDEbKxFhjDMMINC8gJI3O_Tpxv  

  • Article

Data Certification with the dependency fields

HI All, I have a question on using the data certification, I have 2 fields on the form field 1 as Yes or No and Field 2 is dependent on the value of Field 1 as Yes, if field 1 is No we dont need the field 2. But while using this as a data certificati...

  • Question

How can we add standard action button for 'Requests' in ESC page.

Hi Community, I have a requirement here where we are trying to customize the ESC page.  From an end user perspective, we have configured 'My request' widget which would show them action drop downs (As attached). Similarly, we are planning to do it fo...

  • Question

Resolved! How do i add the Vulnerability score (v4) to the VIT form

How do i add the Vulnerability score (v4) to the VIT form. I want this field to be populated from the NVD table if a value exist for each CVE, just as the V3 and V2 score. I am tempted to use a business rule but I am open to any ideas.

  • Question

Ranking in SPW

I have two different Portfolios created that have some of the same demands and projects.  When I change the rank of a project in portfolio 1, it changes the rank of the same project in portfolio 2.   Is that normal behavior?

  • Question

Zurich Release

Currently not able to create scoped apps within Zurich. I have released and requested a few PDIs so far and still having the same issue. I get the error message: "Unable to create this application. Go back to the create app experience and enter a dif...

  • Question

Passing data to a Sub Flow Input of Array.String type

So I have a Sub Flow with an input variable of type Array.String and it's named 'pcname'.  If I test the flow and just type a name in there it works fine.  However, when I use the Code Snippet and try to pass a string variable (converted to an array)...

  • Question

Webinar Series: Strategies for building AI-driven cyber defenses

Join us for Strategies for building AI-driven cyber defenses, a three-part webinar series showing how CISOs and their teams use shared data, intelligent workflows, and a unified platform to align teams, automate security response, and mitigate ris...

  • Event

Scripts possibility in Smart Assessment Engine

Hi Community, We are having a requirement that, need to create an assessments on controls table(sn_compliance_control) using smart assessment engine. I have created the templates and questions in the assessment workspace.My query was: How we can add ...

  • Question
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